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Job Description
About the role
We are looking for an Area Works Coordinator to join our team in Oldham on a full time 39 hour per week permanent basis.
We operate a hybrid working model with a 3-day office-based requirement and 2 days working from home.
The successful candidate will provide administrative support to the regional operational team to deliver effective resource management for maintenance repairs and empty homes. You will provide our customers with prompt, professional and accurate information. You will work with contractors, customers, and colleagues to resolves queries in a timely manner. You will work to ensure that data and information is updated on our systems so a keen eye for detail is essential.
What We’re Looking For
We’re a customer-focussed organisation so we know that how we do things is just as important as what we do. You’ll not only be an experienced Coordinator, but you’ll also have great customer service skills.
You’ll Also Be Able To Demonstrate
- Experience of working in a customer focused environment.
- Experience of working within agreed performance targets.
- Proven ability to work methodically, follow agreed procedures and accurately record data and information.
- Ability to work in a fast-paced environment and under pressure.
- Experience of working with databases.
- Experience of working with Microsoft office including Word and Excel.
If you are interested in this vacancy and would like to apply for this role, please review the role profile to view all the key responsibilities and then submit your CV.
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About Us
The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Guinness Property, our in-house maintenance service, delivers repairs to 55,000 of our homes. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure our residents’ homes are safe and maintained to a high standard.
The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
