Asset and Configuration Manager
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We're Hiring{{:}} Asset & Configuration Manage
rLocation{{:}} Birmingham or Shoreham (Hybri
d)Salary{{:}} Up to £60,000 depending on experie
nceAre you an expert in IT asset and configuration management? Ready to take ownership of the full asset lifecycle and drive operational excellen
ce?Join our team as an Asset & Configuration Manager and help us optimise how we manage the IT infrastructure for our Enterprise clien
ts.🔧 What You'll Do{
- {
- :}} Define and build this capability from the groun d
- up Own the lifecycle of IT assets—from procurement to disp o
- sal Maintain and manage the CMDB (Service N
- ow) Ensure compliance with software licen s
- ing Collaborate across ITIL practices (Service Desk, Change, Problem Managem e
- nt) Provide reports and insights on asset utilisation and cost optimisa t
- ion Identify automation opportunities for real-time trac k
ents✅ What You'll Bring{
-
- {:}} Strong Understanding of ITIL (v4 prefe r
- red) Deep familiarity with the Service Configuration Management and IT Asset Management (ITAM) prac t
- ices Understanding of how CMDBs (Configuration Management Databases) support incident, problem, change, and release manag e
- ment Practical Experience Establishing or Overhauling CMDB / IT Asset Management s y
- stem You can distinguish between CI (Configuration Item) types, relationships, and levels of co n
- trol Tooling Expertise{{:}} Experience with ServiceNow, or s i
- milar Comfortable integrating asset/configuration tools with discovery systems, CI/CD pipelines, and ITSM
tools 📊 Key Metric
- s
- {{:}} Asset Inventory A c
- curacy CMDB Accura c
- y Rate Time to Resolve Asset-Related In c
enefits🌟 Why J
oin Us?At Focus Group, we know our people are our greatest asset. We are a growing company that thrives on collaboration, energy, and creativity, where every individual plays a key role in shaping our su
ccess. Focus Group, established in 2003, is one of the UK's fastest-growing independent providers of essential business technology, providing digital workplace solutions to over 30,000 customers across the UK. With over 1200 employees across 18 offices, we have recently joined the ranks of Britain's private company ‘unicorns' after securing a new $1bn val
uation.
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