Assistant Boutique Manager - Maternity Cover

Assistant Boutique Manager – IWC, Leeds

Maternity Cover

IWC Schaffhausen Watches are one of the world's leading brands in the luxury watch segment, IWC crafts masterpieces of haute horlogerie at their finest, combining supreme precision with exclusive design. IWC’s highly-skilled watchmakers have created features and sophisticated complications such as the perpetual calendar, fully-integrated chronograph and minute repeater, making their timepieces beautiful, yet innovative. The brainchild of Boston watchmaker, Ariosto Jones, IWC Schaffhausen is an international watch company that is renowned for crafting luxurious men’s and ladies’ timepieces, proving style and functionality can work together with effortless ease.

At Signet Jewellers, we're looking for an Assistant Boutique Manager for IWC. As Assistant Boutique Manager, you will play an integral part in the commercial success and presentation of the store, supporting the Boutique Manager in creating a luxury client experience with our brands values demonstrated in every interaction.

Through your passion and appetite for success, you will inspire your team to put the client first in everything they do. You will be an inclusive, visible and accessible role model of selling behaviours which deliver results and be committed to supporting the development of your team.

You will be proactive, a great communicator and able to develop strong and long-lasting client relationships through effective CRM activity.

Planning and organising and the ability to adjust priorities quickly are essential for an efficient, well-run store and the ability to give direction, coach, delegate and get the best out of others will be key to success in this role. You will have the capability and confidence to deputise for Boutique Manager in their absence.

You will be passionate about and become an expert on our products. Your leadership skills will ensure each member of your team becomes an expert able to share the stories, tradition and craftmanship behind our wide range of products, deliver a seamless service and help every client celebrate life and express love.

Are we a match?

• You have unwavering customer focus and a track record of consistently delivering exceptional customer experiences
• You are have a natural interest and passion in the Retail Watch market
• You have strong interpersonal skills and a good command of verbal and written English. A second language is desirable.
• You are proactive and have the know how to develop and maintain a client base in the luxury space
• You are comfortable with targets and business data
• You have the skills and experience to lead and inspire, coach and develop a team to deliver consistently great performance
• You have excellent organisational and planning skills
• You are comfortable with tech and learn quickly (a working knowledge of Microsoft Office 365 is an advantage)
• You are a team player with a can-do attitude and the ability to remain calm under pressure