Assistant Community Manager

Hey there! Ready to make a difference?

At urbanbubble, we believe cities should be vibrant, fun, and full of life. Were all about creating welcoming communities where people feel truly at home. If youre someone who loves making connections, providing top-tier service, and bringing positive energy to everything you do, wed love for you to join us as a Assistant Community Manager!

As a Assistant Community Manage r, youll be right at the heart of our residential community in Viadux, Manchester, supporting the Community Manager with day-to-day operations, resident engagement, and team leadership. Youll play a key role in creating a smooth, enjoyable experience for residents while helping the team run the building efficiently and safely.

Heres What Youll Be Doing

• Resident Support:
  
  

Oversee move-ins, move-outs, and evictions, process maintenance requests, schedule inspections, and maintain accurate resident records. Youll help ensure residents feel cared for every step of the way.

• Resident Engagement:
  
  

Be the friendly face of our community! Welcome new residents, organise events, encourage use of communal spaces, and respond to feedback and complaints to continuously improve the resident experience.

• Building Operations:
  
  

Support the Community Manager in the smooth running of the building, monitor PPM schedules, conduct site audits, and maintain amenities to a high standard.

• Pool and Facilities Management:
  
  

Assist the leisure team in maintaining pool operations, ensure compliance with safety regulations, coordinate contractors, and respond to resident concerns.

• People Leadership
  
  

Manage the on-site housekeeping and building services teams, oversee rotas, coach and develop staff, and promote a positive, high-performing workplace.

• And So Much More:
  
  

From supporting resident events to managing inspections, maintenance requests, and team rotas, youll help keep the building running effortlessly and ensure every resident feels cared for.

What Were Looking For

• Experience in an operational role, preferably in residential property
• Strong customer service, communication, and problem-solving skills
• People management experience and ability to lead by example
• Proficiency in Microsoft Office and property management systems (training provided)
• Positive, proactive, and flexible attitude

Calm under pressure, detail-oriented, and committed to excellence

And heres what we offer;

We're passionate about our people & making sure that you have everything you need for your health, wellbeing & personal growth. After all, it's not just about what you do here - it's about being part of a company that truly cares & supports you!

Here's a little glimpse into our bubble benefits;

• Birthday day off, monthly paid wellbeing hour & enhanced annual leave to make sure you get the rest you need
• Company pension scheme & medical cover for your long-term health & to help plan for the future
• Refer a friend scheme to earn that bit of extra money by bringing incredible talent on board
• Paid volunteering day & social events to give back to causes that truly matter & connect with your colleagues
• Enhanced sick pay & family leave to take care of yourself & your loved ones
• Life events for those big milestones like your child's first day at school or when you get the keys to your new home - we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub!

Cycle to work scheme to help you get to work in a healthier, greener way

Study support to help you grow & reach your goals

Long service awards to celebrate every mile stone with us

Employee assistance & counselling for those times when you need a little bit of extra support

& the best part? You'll be working with some truly incredible people who are passionate about what they do & are always ready to support you!

If youre excited about making a real impact and being part of something special, we cant wait to hear from you!

INDMED

LNKD1_UKTJ