Assistant Director of Infrastructure

Job Title: Assistant Director of Infrastructure

Salary: £75,010 - £85,170 per annum inclusive of all allowances. In addition, this post also attracts a Market Forces Supplement of up to £15,000 per annum. The Market Forces Supplement is discretionary and may be withdrawn, reduced or increased during the future.

28 days annual leave

Generous pension scheme

Contractual Hours: 35 hours per week

Basis: Full-Time, Permanent

Workplace category: Hybrid - 3 days per week in the office, 2 days working from home

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required have also been included. Workplace role categories describe our approach to workplace attendance.

Attachments: Job Information Pack

Shape the Future of Digital Infrastructure in a Unique City

The City of London Corporation is seeking a forward-thinking and experienced Assistant Director of Infrastructure to lead and transform our digital infrastructure and IT support services. This is a strategic senior leadership role within our Digital, Information and Technology Services (DITS) team. The role supports the City of London Corporation, City of London Police, and London Councils.

You will drive innovation, modernise service delivery, and ensure robust IT operations across a diverse and high-profile environment. With responsibility for critical services, including support for 24/7 operations and senior stakeholders, this is a pivotal opportunity to influence how technology supports the City's future.

What You'll Do

• Lead infrastructure services including user support, network operations, and service performance
• Contribute to strategic planning, resource management, and risk oversight as a senior leader in DITS
• Redesign user support services and bring delivery in-house to improve quality and responsiveness
• Oversee service delivery across the City of London Corporation, City of London Police, and London Councils
• Manage supplier relationships and ensure compliance with national standards such as PSN and Codes of Connection
• Act as project sponsor for major infrastructure initiatives
• Provide support to the Director of Digital, Information and Technology and deputise as required

What We're Looking For

• Degree in IT or equivalent experience, with strong leadership in infrastructure and service support
• Experience managing IT in complex environments with continuous service demands
• Expertise in multi-channel user support and working with third-party suppliers
• Strong political and organisational awareness with the ability to influence senior stakeholders
• Excellent communication, risk management, and financial planning skills
• Proven ability to lead cross-functional teams and align technology services with organisational goals

Why Join Us?

• Influence digital transformation across one of the world's most iconic and complex public institutions
• Join a collaborative and inclusive team committed to high performance and innovation
• Benefit from flexible hybrid working and strong support for wellbeing and professional growth
• Access a generous pension scheme, annual leave, and staff benefits
• Help shape the future of digital services in the Square Mile and beyond

Ready to lead impactful change in digital infrastructure?

Apply now and play a key role in delivering modern and resilient technology services for the City of London.

Closing date: 12 Noon on Monday 1st September 2025

Provisional Interview Date: 1st interview on 10th/11th September and 2nd interview on 16th/17th September 2025

The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community.

We reserve the right to close the advert earlier should we receive a high number of applications.

Because our roles are so varied, we don’t have a ‘one size fits all’ policy for workplace attendance. How many days a week you’ll be required to attend your workplace will depend on the requirements of your role. It’s important that you understand the requirements before applying to ensure you are able to meet them. We are committed to considering requests to work flexibly and job share. Requests will be considered by the recruiting manager in line with our policies and business needs.

For more information on our categories for workplace attendance, please view our guide here.

We will be reviewing this policy and approach at regular intervals to ensure we’re meeting our attendance needs.