Assistant Facilities Manager

London, England, United Kingdom

6/30/2025

Job Title

Assistant Facilities Manager

Job Description Summary

Job Description

We are seeking a proactive and customer focused Facilities Manager to oversee the delivery of exceptional facilities services on site, ensuring all contract requirements and service levels are met. This role involves building strong relationships with clients, managing vendors, and driving operational excellence across multiple sites. If you’re a confident self-starter with solid FM experience and a keen eye for health and safety compliance, this is a fantastic opportunity to join Cushman & Wakefield a global leader in real estate with excellent career progression and rewards.

Principal Responsibilities

• Act as the first point of contact for the key client and for all FM matters;
• Manage vendors, their services and requests, utilising FAMIS 360 (tickets/reactive & PPM), escalating to RFM if required;
• Documentation management on C&W systems, e.g. FAMIS 360, Meridian, SharePoints etc
• Emergency reporting as part of BIA, BCP and Evacuations;
• Ensure statutory tests and certification is in place and up to date as required;
• Build and maintain a strong positive relationship with the client, customers and vendors maintaining and promoting excellent service;
• Network with the EMEA team to provide best practice;
• Purchase Order Processing and invoice queries;
• Work with Finance team and RFM on building annual budget;
• Project manage space planning solutions where needed;
• Oversee, upload and run reports via C&W Helpdesk for PPM jobs and safety checks for all EMEA sites keeping in line with building best practices, regulations and law.
• Work to health & safety processes and procedures set out by C&W and legislative law.
• Review local market prices relevant to current contractors and vendors (Benchmarking/RFP’s/Tenders).
• Supervisory role with contractors on site when required.
• Sign off suppliers work when completed.
• Participate in the development and roll out of policies and procedures that affect the use of supplies and facilities;
  
  

Personal attributes

Qualifications

• Proven relevant experience if no formal higher education
  
  

Knowledge

• Health & Safety legislation relevant to FM industry
• General Facilities Management understanding
  
  

Skills And Experience

• Good communication / negotiation skills;
• Experience of developing strong client relationships; and
• Use of MS Office programs, internal systems and databases
  
  

Personal Attributes

• Team player;
• A self-starter, capable of working unsupervised;
• Competent and confident approach to workload;
• Presentable and smart in appearance;
• Proactive and able to work under pressure;
• Ability to manage a varied and complex workload; and
• A measured approach to problem solving and decision making
  
  

INCO: “Cushman & Wakefield”