Assistant Facilities Manager

CompanyMAPP

LocationSittingbourne, England, United Kingdom

Posted At3/3/2026

UK Visa Sponsorship Analytics

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Occupation Type

Other administrative occupations not elsewhere classified.

Occupation Code Skill LevelMedium Skilled

Sponsorship EligibilityIneligible for Sponsorship

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Description

MAPP is the UK’s leading specialist in commercial property and asset management, with over £30bn+ of property under management for a variety of UK and overseas Fund Managers, REITs and other property owners.

MAPP believes that property management can be a force for good. That’s why we make buildings work, not just for profit, but for people and the planet too. MAPP has created V1.0, V2.0, V3.0 and V4.0 framework of Property Management, to help clients and occupiers navigate the new landscape, and to ensure we deliver a fully integrated and holistic approach.

Most job descriptions read like a recipe without a clear picture of what the final product looks like. We want to give you a picture of who we are and the role we are looking to fill. If this position excites you, and you think you could make a difference at MAPP, do apply, even if you don’t satisfy every single criterion. We want to work with people who are awesome in an organisation that makes a difference, do a job that adds value and be rewarded for all our effort in a great place to work.

At MAPP, we want to make the real estate industry a career path where everyone feels both welcome and wanted. We’re proud of our progress so far, but we’re constantly reevaluating how we can make sure the best people, regardless of gender, ethnicity, sexuality, nationality, background or neurodiversity, can see themselves excelling at MAPP.

Our MAPP values underpin everything we do. We were the first national real estate consultancy in the UK to become a B Corp. We want you to learn and grow, to challenge yourself and be the best you can be. As an organisation, we are growing, and have done so for the last five years. We promote about 10% of our office-based roles in a year. We have fun together with events and opportunities to connect, grow and learn with charity days and fundraising events for our communities, as well as study days that broaden our professional horizons.

This role gives you the opportunity to be a part of our effort to do something a little bit special in property management, and we would love for you to apply. We are always on the lookout for great character – that is what makes us MAPP people. If that is you, we would love to meet you!

Title : Assistant Facilities Manager (Site)

Team : Site - Kent Science Park

Who Does This Role Report Into? Commercial Director

Role Summary / Purpose and Scope

The role supports the day to day operation of Kent Science Park as part of the Facilities Management team by taking responsibility for core Facilities Management tasks. The role offers potential future growth into a more senior Facilities Management position.

Skills (People & Technical)

In partnership with the Building Consultancy Team where appropriate, support the completion of planned works, commission Long Term Asset Replacement Plans, permit to work systems, monitor PPMs to ensure the building is managed proactively, responsibly and that the service charge budget and property plans are fully aligned ensuring compliance with CDM Regulations and appropriate communication with client and occupiers.
Monitoring statutory and internal compliance, instructing audits, assessments and specialist advice, aligning with service partners for control documents, log books and online management systems which form MAPP’s control environment including meeting MAPP policies and procedures, RICS and ISO standards and any statutory and insurance timelines and escalation requirements
Manage contractor and supplier performance including service delivery and financial, ensuring best value and efficiencies using the relevant tools and reporting as required as well support the Procurement team with tender programmes and contractor performance reviews
Ensure emergency preparedness and site security plans are in place and scenario testing and appropriately support any emergency response requirements including out of hours.

Engage with occupiers including implementation of Customer Experience frameworks for the buildings to improve occupier satisfaction and retention, occupier forums and meetings and placemaking and V2 initiatives

Prepare service charge budgets, including explanatory guides and analyse and monitor year end and monthly service charge expenditure, including monitoring outgoing costs and budgetary control in accordance with RICS guidance and investigate, report or address any outstanding positions and backlogs

Manage all allocated sites including regularly inspecting and recording your properties, appropriately monitor, report on, support and feedback to site teams and sample auditing your teams for condition, standards, and occupier compliance with covenants

In partnership with the Sustainability Team, develop and implement sustainability action plans, monitor resource consumption, improve recycling and reduced carbon emissions and waste

To provide administrative support to the Facilities management team and Site Director

Implement data collation services, technology and equipment to support site including environmental management plans, invoice management and approval, risk management systems and utility metre readings

Authorise and Review supplier payments including preparation and submission of funding requests to client

Assist and complete various client and management reports as well as presenting said reports including Monthly, Quarterly and Management or Ad Hoc adhering to any legislative requirements including sustainability and health and safety

Monitoring statutory and internal compliance, including meeting MAPP policies and procedures, RICS and ISO standards and any statutory timelines and escalation requirements.

Effective PC skills, including working knowledge of Microsoft packages

Proactive, flexible attitude to changes in the company, IT systems and the role

Values & Behaviour

Exhibition of MAPP Values : Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable
Self Management including showing initiative, being proactive and meeting deadlines
Embracing Change including Technology
Engaging with the Big Picture
Great service delivery including working in partnership with internal and external individuals and good communicating in written and verbally

Achieving Results and Prioritise Work

A good awareness of Health and Safety legislation and knowledge of environmental protection requirements.

Innovative Solutions and Problem Solving

Developing Self and Others and willing to Learn

Level of Experience / Certifications:

Health & Safety - IOSH essential
1 to 2 years' experience of working in a similar role.

Working Hours: 9am - 5.30pm Monday - Friday

Salary Range (Based on Experience)

£30,000 - £38,000 per annum, depending on experience.

About MAPP

We believe property management can be a force for good. That’s why we make buildings work, not just for profit, but for people and the planet too.