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The Assistant Restaurant Manager will plan, organize, control and direct the work of employees in Helena's our all-day dining restaurant, while ensuring guest satisfaction.
What You Will Do
- Lead and support the team in delivering a seamless, high-quality food and beverage experience.
- Ensure that all service standards are upheld, creating an atmosphere of excellence and efficiency.
- Actively engage with guests, providing personalized service and ensuring their needs are met with warmth and professionalism.
- Train, mentor, and develop the team, fostering a culture of continuous improvement and career growth.
- Monitor service quality, efficiency, and guest satisfaction, addressing any issues proactively.
- Collaborate with the culinary and beverage teams to enhance offerings and maintain consistency.
- Maintain impeccable standards of cleanliness, organization, and compliance with health and safety regulations.
- Assist in managing financial performance, including cost control and revenue enhancement initiatives.
What You Bring
- Proven experience in a luxury setting, with a deep understanding of high-end service standards.
- A strong background in all-day dining operations, with a passion for delivering exceptional guest experiences.
- Excellent leadership and communication skills, with the ability to inspire and motivate a team.
- A keen eye for detail and a proactive approach to problem-solving.
- Impeccable personal presentation and a warm, engaging personality.
- A guest-first mindset, with the ability to anticipate needs and go above and beyond expectations.
- Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
- The right to work in the UK.
