Assistant Systems Supervisor

Assistant Systems Supervisor 6 Month Fixed Term Contract

Division: Enforcement & Market Oversights

Department: Enforcement & Intelligence Specialist Support

Team: Specialist Intelligence Department (SID)

Salary – London only £47,300 to £50,000 (Salary offered will be based on skills and experience)

About The FCA

The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA.

Intelligence IT resides within Enforcement and Intelligence Support Service presently specifically in the Specialist Intelligence Department (SID) and provides significant support to the Enforcement, Triage, Intelligence and Co-ordination (ETIC) department. cross the departments the business aims to deliver insight and impact from intelligence to support FCA in its statutory objectives.

Harnessing intelligence to combat economic crime and secure regulatory outcomes is at the core of the department’s function – the department contributes the intelligence picture to investigations into regulatory breaches, insider dealing and investment fraud; vets listing, authorisation and approved person applications and acts as the gateway into the FCA for whistleblowers to report misconduct and crime.

The departments work across the FCA, providing specialist support to Authorisations, Supervision, Enforcement and Market Oversight (EMO). Intelligence also represents FCA interests externally to the wider crime and security community, including law enforcement and helps shape multi-agency campaigns against criminals in the regulated sector as well as wider economic crime policy. Intelligence also leads on sustaining international engagement with law enforcement agencies overseas.

What will you be doing?

• User Lifecycle Management: Assist with onboarding, deactivation, and account audits across supported systems
• Work with teams to ensure appropriate and timely access for any new joiners, and that movers or leavers accounts are adequately managed
• Service Catalogue Approvals & Renewals: Process software access requests and maintain service continuity
• MI & Audit Support: Prepare dip samples and collate data for internal audit or intelligence assurance reviews
• Arrange meetings/ organizing training sessions, tracking responses and ensuring follow-up as required
• Update documentation for eLearning packs under supervision when required
• Contribute to the knowledge base and intranet web pages
• Perform UAT testing for new software releases
• Some occasional out of hours work will be expected
  
  

What will you get from the role?

• An opportunity to gain an in-depth insight into the Departments and scope to stretch in areas of the business
• Engagement with a wide range of internal and external stakeholders
• A chance to engage with a challenging and varied portfolio of work
  
  

Which skills are required?

We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme Click Here)

Minimum

• Prior experience and knowledge of diverse IT systems – ideally with ITIL (Information Technology Infrastructure Library) qualification
• Ability to build relationships at all levels
• Prior experience of being able to handle sensitive data
  
  

Essential

• Able to work on your own initiative
• Attention to detail in verbal and written communication
• Ability to work to tight deadlines under pressure
• Understanding of Management of Police Information (MoPI) standards
  
  

Our Values & Diversity

We are proud to be an inclusive employer, and our ambition is to cultivate a culture for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.

Did you know? 50% of our Executive Committee were the first in their family to attend university.

Benefits Of Working At The FCA

• 25 days holiday per year plus bank holidays
• Hybrid working (work from home up to 60% of your time)
• Private healthcare with Bupa  
• A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age – up to 12% a month once you reach age 35)  
• Life assurance of eight times your basic salary  
• Income protection  
  
  

  

We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle.

We welcome applications from candidates who are looking for flexible arrangements.  Many of our staff work flexibly including working part-time, staggered hours, and job shares.  We can’t promise to give you exactly what you want but we can explore what might work best for both sides.

Follow this link to see what life is like at the FCA - Life at the FCA

Application Support

We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition requiring changes to the recruitment process, please contact your recruiter using the details below and they will be happy to discuss this further with you.

Useful Information and Timeline

• This role is graded as Associate – Regulatory
• Advert Closing Date:  Friday 5th September at 23:59pm
• CV Review/Shortlist: Tuesday 9th September
• Competency Based Interview: W/C 15th September
  
  

Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time. 

Got a question?

If you are interested in learning more about the role, please contact:  [email protected]

Applications must be submitted through our online portal. Applications sent via email will not be accepted.