Team / Directorate: Evidence Policy and Permitting Support Team / Evidence, Policy and Permitting
Starting salary: £32,544 rising to £35,377 per annum through annual increments being paid each year (pro rata for part time applicants)
Contract type: Permanent
Work pattern: Full time, 37 hours per week (Part time, annualised hours, compressed hours or term time working considered - discussions at interview stage welcome)
Interview Date: 9 September 2025
Post number: 204034
The role
At the heart of this role is a passion for the natural environment and a commitment to ensuring both nature and people flourish together. We are seeking a resourceful and compassionate Personal Assistant who isn't afraid to make bold decisions and take initiative on a daily basis. You will play a vital role in supporting our team and helping to drive our mission forward with efficiency and care. The team consists of 4 personal Assistants managed by an Executive Assistant supporting five of NRW's Leadership Team and one Executive Director leading the Evidence, Policy and Permitting Directorate.
As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance.
To make an informal enquiry about this role, please contact Mariella Scott
[email protected]Interviews will take place via Microsoft Teams
Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date.
What you will do
- Fulfil the role of Personal Assistant to your Executive or Leadership Team Member, supporting and co-ordinating your ET's or LT'S workflow to enable optimum use of time, managing diaries, monitoring and organising to co-ordinate with the wider administration services teams, and arranging travel and booking accommodation.
- Provide secretariat support at various meetings and boards (including working cross-directorate as necessary).
- Develop good working relationships internally and externally with all key stakeholders including the offices of AMs, MPs and senior executives from partner organisations at a local and national level as needed in order to co-ordinate complex responses within your area of work.
- Dealing with enquiries and acting as first point of contact for more complex enquiries (internal and external), ensuring courtesy and confidentiality and adherence with GDPR.
- Be the business administrator for your management team, including co-ordinating the management of risk, action, decisions and issue logs, recruitment decisions and communications.
- Manage and lead the co-ordination of specific Corporate or Directorate work.
- Research and preparation of documents and presentations and other material to support the work of your directorate.
- Provide interpretation and analysis of a range of information, including ensuring political implications are considered where appropriate to assist in decision making.
- Support effective governance of the business of your management team.
- Strive for continuous improvement to processes and procedures to increase efficiency and effectiveness.
- As part of the network of staff in the Executive and Leadership Support Teams across NRW, ensure effective co-ordination and good communication between the different areas of the business.
- Undertake health and safety duties and responsibilities appropriate to the post
- Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy , together with an understanding of how it operates within the responsibilities of the post
- Be committed to your own development through the effective use of your personal development plan (known as Sgwrs).
- Any other reasonable duties requested commensurate with the grade of this role.
Your Qualifications, Experience, Knowledge And Skills
In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method .
- 4 GCSE' s Grade A*-C (including Maths and English/Welsh) Or NVQ Level 2 in Administration or Other equivalent.
- Experience in all Microsoft Office applications i.e.. Word, Excel, PowerPoint and Outlook.
- Broad knowledge of NRW and its functions and how the organisation operates.
- Relevant experience of working in an administration or PA role supporting senior level managers and stakeholders, including experience of dealing with highly sensitive matters.
- Excellent organisational skills with the ability to plan, organise and prioritise work effectively.
- Excellent interpersonal and verbal communication skills with the ability to communicate professionally at all levels, to build strong stakeholder relationships with senior executives, politicians and others.
- Excellent accurate written skills i.e.. drafting letters and reports.
- Knowledge of current local and national issues relating to NRW insofar as they impact on the post and the relevant Executive Team/Leadership Team member.
Welsh Language Level Requirements
- Essential: Level A1 - Entry level (able to use and understand simple, basic phrases and greetings, no conversational Welsh)
Please note if you do not meet the A1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us.
Benefits
This role will offer a range of benefits, including:
- Civil Service Pension Scheme offering employer contributions of 28.97% (successful internal staff will remain in their current pension scheme)
- 28 days annual leave, rising to 33 days
- generous leave entitlements for all your life needs
- commitment to professional development
- health and wellbeing benefits and support
- weekly wellbeing hour to use as you choose
See full details for all the
employee benefits you will receive.
Please keep reading
We're passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.
We are committed to equal opportunities and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria.
We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year.
We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses.
We are a Bilingual organisation which complies with the
Welsh Language Standards . Welsh language skills are considered an asset to NRW, and we encourage and support staff to learn, develop and use their Welsh language skills.
