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ABOUT US
Chaucer is a leading insurance group at Lloyd's, the world's specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups.
Our headquarters are in London, and we have international offices in Copenhagen, Miami, Dubai and Singapore to be closer to our clients across the world. To learn more about us please visit our website www.chaucergroup.com
Job Profile Summary
Responsible for providing support to the Underwriting team especially to interpret, prepare and analyse underwriting data to provide comprehensive modelling information to support the underwriting process
Job Description
Supporting Class and other Deputy Class Underwriters in all aspects of the underwriting and management of the account
Coordination and quality control with Risk Admin
Modelling of PV risks
Liaison with Credit control department
Preparation and monitoring of peer review meetings
Maintenance of risk history involving organisation and filing
Assisting with special projects
Keeping aggregate exposure records
Preparation of statistics
Assisting other PV Class underwriters as appropriate.
Assisting the PV Unit Head with management data monitoring.
Regulatory Responsibilities
Comply with all policies and procedures and ensure that due regard is paid to providing good customer outcomes and the fair treatment of customers.
Manage the relationships with Customers, Agents and Service Providers:
Advise, assist and service customers on insurance and risk matters to promote customers' satisfaction
Foster positive relationships with customers and attain an understanding of their needs
Ensure that customer complaints are promptly identified, recorded and referred as appropriate
Assist with the completion of all required annual product review assessments to agreed timescales with approvals obtained and recorded
Follow all Chaucer Group Product Governance processes in the UCM and obtain appropriate approvals
Ensure that the principles of providing good customer outcomes and the fair treatment of customers are upheld by Agents and Service Providers.
Skills and Competencies
Lloyd's Market Box / Syndicate Experience
Other insurance experience,
Excel, Charms and Charisma
Understanding of the risks being taken
Education
GCSE Maths and minimum of 5 other GSCE's or equivalent
Studying towards ACII qualification
Why Join Chaucer?
An established market leading Insurer, where over the past 5 years, the Chaucer Group has seen significant and successful growth. In 2019, we wrote $1.4bn of Gross Written Premium, closed 2023 with $2.7bn, and are on track to write well over $3bn in 2024.
This is an exciting time for Chaucer; we have the people, the platforms, the expertise and the relationships to continue our recent success. We will remain focussed on the areas where we can provide the most expertise and value to our brokers and clients.
We offer: