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Job Type: Permanent
Location: On-site at the museum
Hours: 35 hours per week/ 5 days a week, on a rota basis, including weekends, evenings, and bank holidays.
Salary: Up to £29,890 per annum, depending on experience
Deadline: 01/02/26 23:59
Overview
The Design Museum is looking for an experienced and energetic Assistant Visitor Experience Manager who can enthuse, motivate, and engage our fantastic team of Assistants and Volunteers.
With approximately 80 Visitor Experience Assistants and over 50 Welcomer Volunteers, the Visitor Experience department is the largest team in the museum and is responsible for welcoming and engaging all visitors, supporting delivery of exhibitions, programmes and events and maximising income from tickets, membership sales and donations.
Job scope
Assistant Visitor Experience Managers undertake duty management of the museum on a rota basis and share line management of the assistants to ensure the team is delivering the best welcome, engagement and customer service to all visitors.
Closing Date: Sunday 01 February (midnight)
Interviews: Thursday 12 February
Application process
For all the latest job vacancies at the Design Museum, please visit our Careers page to apply via our online portal: [https://careers.designmuseum.org/vacancies]
If you encounter any issues while completing your application, please email peopleteam@designmuseum.org before the vacancy closing date. We will be in touch as soon as possible; (please note the inbox is monitored Monday-Friday).
Please note we are not able to accept other forms of application for our job roles.