Associate Director

London, England, United Kingdom

6/28/2025

Description

As Associate Director/Director, Launch Operations for Full-Service Commercial, you will serve to help our clients prepare for and execute on product launches—one of the most exhilarating and critical phases in a product’s lifecycle. In this role, you will support the development, management, and execution of comprehensive launch readiness plans across therapeutic areas and geographies. Your responsibilities will span strategic planning, cross-functional coordination, risk identification and mitigation, and client communications, with the ultimate goal of ensuring successful, on-time, and high-impact launches.

This role requires pharmaceutical industry knowledge, strong project management capabilities, and growing leadership acumen. You will work closely with a Full-Service Commercial Core Team of functional subject matter experts and PMO staff to guide clients through launch planning, anticipate and mitigate risks, and provide analytical insights to support go-to-market strategies.

The ideal candidate will have a strong background in product launch, with a proven track record of successfully leading and executing launch plans for innovative products. This role requires a critical and strategic thinker who can collaborate across various departments to ensure the successful launch and commercialization of our biopharmaceutical clients’ products.

Job Responsibilities

• In partnership with functional subject matter experts (the Core Team), define the roadmap to commercialization and implement into project management software.
• Develop a risk identification and mitigation protocol and actively track.
• Develop a framework for Go/No-Go decision making across multiple launch scenarios.
• Track activities across large matrix teams including Medical, Legal, Regulatory, Insights & Analytics, Market Access, Marketing, and Sales.
• Develop Commercial launch KPIs and track Brand Performance across Sales, Marketing, and Market Access.
• Partners with Core Team across all functional areas to ensure strategic alignment and launch readiness.
• Demonstrate fluency in data analytics, including the ability to synthesize large and complex data sets to generate actionable business insights that support launch strategy and decision-making.
• Support the evaluation, selection, and implementation of emerging technologies (e.g., data platforms, launch dashboards, AI-driven forecasting tools) that enhance launch readiness and tracking.
• Internal Collaboration: Collaborate with internal and external stakeholders to translate technical capabilities into business value, bridging the gap between data science and strategic execution.
• Create client- and internal leadership-ready PowerPoint deliverables and reports that communicate complex information in a concise and visual manner.
• Actively mentors junior staff in leadership skills, client management skills, project management skills, and project-specific tasks.
  
  

Qualification Requirements

• Requires a BA/BS in the life sciences and/or business (MS or MBA preferred
• Extensive commercial experience in one or more of the following functions within the biopharmaceutical/pharmaceutical, biotechnology or life sciences consulting industries: marketing, product launches, strategy, commercial operations, or related function.
• Ability to define and operationalize commercial launch strategy.
• Prior, extensive cross-functional project management experience is required. Ability to synthesize data, deliver key messages, and recommend action plans.
• Strong cross-functional collaboration, decision-making, and conflict management skills with demonstrated proficiency.
• Excellent verbal and written communication skills, including strong formal presentation skills.
• Moderate-to-advanced proficiency in Microsoft Office Suite (Outlook, Teams, Word, Excel, PowerPoint, etc.) and advanced-to-expert knowledge of project management tools (such as SmartSheets, Project, Monday, etc.).
• Able to adapt to changes in the work environment, ambiguity, and evolving demands.
• Ability to travel as necessary (up to 50%).