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Key responsibilities:
Portfolio Leadership:
- Oversee the strategic roadmap for a portfolio of innovative, client-centric applications, ensuring alignment with business priorities and the broader technology strategy.
- Drive the adoption and integration of these applications to deliver value across operational and client-facing teams.
- Collaborate with stakeholders to identify, prioritise, and implement improvements or new features to meet evolving client needs.
Data Management and Integrations:
- Ensure effective data governance across all applications, promoting accuracy, security, and compliance with regulatory requirements.
- Work with the data team to develop and oversee integration strategies to enable seamless data flow between applications, enterprise systems (e.g., eFront, Yardi, Fenergo), and client-facing portals (e.g., Aztec Connect, Aztec Verify).
- Champion the use of APIs and middleware solutions to streamline data sharing, reduce manual processes, and enhance reporting capabilities.
- Drive the adoption of master data management (MDM) practices to ensure consistency and reliability across systems.
- Partner with data architects and reporting teams to deliver integrated insights, enabling advanced analytics and decision-making.
Innovation and Adoption:
- Continuously identify and evaluate emerging technologies in data management, integrations, and client-facing solutions that can differentiate Aztec Group in the market.
- Champion innovative approaches to leverage existing applications and introduce new tools that enhance efficiency, scalability, and client satisfaction.
Vendor and Partner Management:
- Build strong relationships with third-party vendors, ensuring service delivery meets performance, security, and cost-effectiveness standards.
- Oversee vendor roadmaps and developments to align with Aztec’s strategic needs, advocating for new features or functionality when required.
- Manage contracts and service-level agreements (SLAs), ensuring alignment with Aztec’s operational goals.
Operational Excellence:
- Monitor application performance, ensuring high availability, security, and compliance with industry standards.
- Define KPIs and metrics for application success, tracking impact on operations, data quality, and client outcomes.
- Oversee incident management, root cause analysis, and remediation for issues affecting applications in the portfolio.
Team Leadership:
- Lead and mentor a team of application configuration analysts and technical specialists, fostering a culture of collaboration and continuous improvement.
- Provide technical guidance to team members on data architecture, integrations, and application optimisation.
Stakeholder Engagement:
- Act as a trusted advisor to internal teams, bridging the gap between technology and business by understanding their data and application needs.
- Support pre-sales and onboarding activities by providing subject matter expertise on data integration, reporting, and portfolio capabilities.
Skills, knowledge, expertise:
- Data Management Expertise: Deep understanding of data governance, quality, and lifecycle management, with experience implementing master data management (MDM) practices.
- Integration Knowledge: Proficient in managing APIs, middleware, and data pipelines to enable seamless system interoperability and data sharing.
- Strategic Vision: Ability to align technology and data initiatives with business objectives, translating complex requirements into actionable roadmaps.
- Technical Expertise: Familiarity with application architecture, cloud technologies, and reporting solutions, with a focus on financial services systems (e.g., eFront, Yardi, Viewpoint, Fenergo).
- Leadership: Proven experience in leading cross-functional teams, driving engagement, and fostering innovation.
- Client-Centric Approach: Strong understanding of client needs in financial services, ensuring applications and integrations deliver exceptional value and insights.
Qualifications and experience:
- Bachelor’s degree in technology, data management, or a finance related field; advanced degree preferred.
- Minimum 8 years of experience in technology, data management, or applications management roles within financial services, with at least 3 years in a leadership capacity.
- Strong track record of delivering integrated application solutions and data strategies.
- Experience with data governance frameworks, ETL tools, and middleware platforms.
- Familiarity with Aztec’s key platforms (e.g., eFront, Yardi, Fenergo, Investran, Medius and client-facing portals).
- Previous practical IT Application Support Management experience within a financial services business, supported by a relevant professional qualification
- Strong stakeholder and relationship management skills
- A broad technical understanding of a wide range of applications and technologies, including Cloud
- Ability to lead, coach and mentor a team aligning to Aztec Group values
- Good understanding of technical principles
- Strong internal and external communication and interpersonal skills, together with the ability to develop good working relationships within the business, the IT team and with other service providers
- Proven ability to quickly learn new information, processes and procedures
- Proven ability to meet deadlines and identify and deal with problems
- Occasional travel to other jurisdictional offices will be required
