Associate Investigation Officer (hybrid)

We are recruiting multiple Associate Investigation Officers to join our Investigation teams.

We receive thousands of reports every year raising allegations of misconduct and regulatory breaches against those we regulate.

Associate Investigation Officers in our Assessment and Early Resolution Team (AERT) will consider these reports first and decide whether the SRA should investigate further. They make enquiries and gather any further information we need for our analysis, identify any potential breach of our rules and prioritise high risk matters. They then consider the strength and quality of the evidence so far and whether the matter is capable of being evidenced. Sometimes, Associate Investigation Officers can guide the firm/solicitor to become compliant or change their processes for the future. Taking everything into account, AERT Associate Investigation Officers make a decision to close the matter or pass it on further for a full investigation. The work is high volume and fast paced and Associate Investigation Officers need a keen eye for detail and an analytical and curious mindset as every case is different.

Matters assessed as serious are passed to our Investigation teams. Associate Investigation Officers in this team manage a portfolio of low and medium complexity investigations, across a multitude of legal areas. They will analyse detailed information to get to the heart of the matter, and identify and promptly obtain evidence, including witness statements. They will make decisions on matters where no regulatory outcome is required or where a low-level regulatory outcome is required. Where a regulatory outcome is required, this is set out in a written decision showing analysis and rationale for the decision ensuring that this meets the quality standards and is robust enough to stand up to internal and external review. You can read more about our approach to enforcement here.

We are recruiting Associate Investigation Officers for both AERT and our Investigation teams.

Delivering a positive customer experience is at the heart of what we do. Providing an efficient, high quality and customer-focused service, keeping complainants updated and delivering outcomes verbally and in writing is expected of all our Associate Investigation Officers.

What we are looking for

• Relevant experience in investigation, legal or other comparable environment

• Experience in undertaking low and medium complexity investigations/decisions and critically analysing information to make recommendations demonstrating risk-based judgement

• Experience of drafting complex documents or letters to a high, professional standard and engaging with customers via the telephone, building rapport and managing contact.

• Effective case management skills with the ability to prioritise competing demands and work to stretching targets.

• A strong mindset and track record for delivering a positive experience for a diverse range of customers and stakeholders both internal and external.

Applications are welcome from a wide range of experience and expertise including those with experience of working in the legal profession, other regulators, casework or investigation roles.

What's in it for you?

• Protect the Public and enforce high professional standards by engaging with regulated firms and individuals as well as members of the Public

• Variety of case holding. No one case is the same.

• Work collaboratively with other areas of our organisation such as the Legal and Enforcement, Authorisation, Intelligence and Forensic Investigation teams

• A rolling in-depth training program where you can develop and refine your analysis and investigation skills

There are opportunities to develop your career and progress within the department, either in a senior or enhanced investigation role or in a management capacity. We have specialised investigation teams that focus on the most complex and high-profile matters, and when there is a need to intervene into the practice of a firm.

Useful and additional information

There is a Role Profile attached at the bottom of the advert on our website.

We accept both part time and full time application. Part time hours would allow for 28-35 hours per week, working across 4 days minimum.

We are recruiting for this role in our Birmingham, Cardiff, and London offices. You will be based in the office nearest to your location, with the expectation of working 1-2 days a week in the office and the remainder of the week from home.

If you have any questions that are not answered in the advert or on our website, you can contact us via .

To apply

Please use the apply button at the bottom of the advert on our careers page.

You will need to upload a CV and provide evidence of your knowledge, skills and experience and how they specifically relate to key requirements of the role, in particular what we have highlighted under the 'What we are looking for' section. The responses you provide in the application form will be used to shortlist your application. Answers to each criterion must be no more than 300 words.

To find out more about the recruitment and selection process and how to make the most of your application, please visit our jobs pages.

Closing date for applications is 22 September 2025 at 09:00.

Assessments will take place tentatively from 1 October 2025.

Interviews will take place from 20 October 2025