Associate Peer Review Performance Manager

Job Description

Associate Peer Review Performance Manager

Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it’s in our differences that we empower the way the world learns.

About The Role

We are seeking a highly motivated and detail-oriented Associate Peer Review Performance Manager to join our Wiley Peer Review team. This role will focus on work with our external Editorial Offices. The ideal candidate will collaborate closely with internal and external colleagues as well as cross-functional teams to ensure smooth operations, seamless system integration, accurate data gathering, and high levels of customer service at all times.

How You Will Make An Impact

• Overseeing day-to-day management of the peer review and Journal Editorial Office services.
• Supporting editor and admin performance across a segment of the Research Publishing portfolio.
• Using continuous improvement methodology to work towards workflow optimization, and support adoption of peer review best practices and standards.

We Are Looking For People Who

• Have experience in a professional setting; experience in scholarly publishing preferred but not required.
• Can ensure consistent application of best practices and assist in the development of continuously improving processes.
• Able to develop/maintain collaborative working relationships with peers, colleagues, vendor partners, clients, and others; managing conflict effectively, coordinating to meet shared objectives, and proactively managing change.
• Can establish rapport with clients, understand their needs, engage them in new opportunities, and guide them through changes, initiatives, and other projects.
• Show evidence of strong Customer Service skills.
• Able to manage multiple projects with competing deadlines.
• Be comfortable handling data in various formats.
• Ideally have knowledge of Peer Review Systems.

About Wiley

Wiley is a trusted leader in research and learning, our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the world's most important challenges. We are advocates of advancement, empowering knowledge-seekers to transform today's biggest obstacles into tomorrow's brightest opportunities.

With over 200 years of experience in publishing, we continue to evolve knowledge seekers' steps into strides, illuminating their path forward to personal, educational, and professional success at every stage. Around the globe, we break down barriers for innovators, empowering them to advance discoveries in their fields, adapt their workforces, and shape minds.

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance.

We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.

We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.

When applying, please attach your resume/CV to be considered.

Salary Range

28,100 GBP to 39,300 GBP