Associate Producer - Operations

Momentum ITSMA is a growth consultancy that enables global organizations to achieve market-beating performance by winning, growing, and retaining their most valuable client relationships. Join our established team as an Associate Producer, where you'll play a pivotal role in delivering targeted and strategic marketing assets for global enterprise clients.

About The Role

As an Associate Producer, you will support the successful execution of consulting operations across one of our teams. We utilize both technological platforms and proven processes to deliver high-quality projects across various marketing and sales channels. The range of deliverables the team offers includes digital marketing materials, such as videos, social media kits, infographics, brochures, eBooks, and emails. The team also delivers offline assets such as direct mail and printed documents.

This role will focus on enabling delivery excellence across a dedicated consultancy team. This will involve supporting on complex projects, and focusing on the operational delivery of our project teams, ensuring the smooth running of our internal systems.

Working closely with the Team and Commercial lead, your primary mission is to support in the successful on-time and on-budget delivery of projects from initial scoping, owning team resource allocations, ensuring teams are accurately briefed, enabling delivery excellence.

Key Responsibilities:

Project Support and Planning

• Collaborate with the Team Lead, Commercial Lead and Creative Services to thoroughly understand project scope, requirements and timelines.
• Develop project schedules and task briefs across creative and content services.
  
  

Resource Coordination

• Identify and secure the appropriate resources for each project phase and work with the Producer or Project Lead to ensure the right team are allocated to the project.
• Coordinate with the Studio Manager and internal teams to confirm and track resource allocation.
• Monitor workloads and flag any resourcing conflicts or constraints to the Producer.
• Help maintain clear documentation on resource plans using our project tools.
  
  

Delivery Execution

• Manage specific project tasks either in owned projects or delegated by the Producer, ensuring delivery against agreed deadlines.
• Create and manage timelines to keep client practice and wider Content Service teams on track.
• Coordinate with freelancers and external vendors under guidance, including briefing and budget tracking.
• Ensure clear communication across stakeholders during the production lifecycle.
• Follow all best practice delivery processes and workflows defined by the operations team.
  
  

Quality Control

• Conduct internal quality checks on content deliverables and support the external proofreading process.
• Ensure all deliverables meet internal quality standards and client expectations before final submission.
  
  

Process & Tools

• Follow established best practices and workflows for delivery.
• Maintain accurate project data and task status in our project management platform (Mavenlink).
• Collaborate on opportunities to improve process efficiency and workflow execution.
  
  

Skills

• Project Management: Skilled in planning, organizing, and managing resources to achieve project goals successfully.
• Technical Proficiency: Experience with project management tools (e.g., Asana, Trello) and knowledgeable about creative production processes.
• Time Management: Expert in prioritizing tasks, multitasking, and meeting tight deadlines.
• Communication: Exceptional verbal and written skills for effective collaboration with teams, clients, and stakeholders.
• Budget Management: Skilled in budgeting and managing financial constraints.
• Problem-Solving: Skilled in identifying issues, evaluating options, and implementing solutions efficiently.
  
  

Experience

• Industry Experience: Solid experience a similar role within a creative agency or in-house creative team.
• Portfolio of Work: Proven Experience assisting in the coordination of creative or content-led projects.
• Client Management: Experienced in working directly with clients on the delivery of projects and programs.
• Desirable expertise includes all aspects of creative production, including brand development, digital media production, web development, print materials, and large-scale creative projects.
• Experience managing internal resource, managing freelance onboarding, and ensuring the smooth running of internal team operations.
• Experience driving operational efficiency and enhancing internal processes
  
  

Salary

£30,000 - £40,000, depending on experience.

Perks And Benefits

• Annual leave: 25 days (27 days after 2 years) plus Public Holidays UK
• 3 bonus days off for end-of-year shutdown (25 Dec to 1 January)
• Medical Cash Plan
• Life Insurance & Income Protection
• Personal L&D budget
• Access to comprehensive internal learning programmes
• Fully accredited ABM certification
• Reward & Recognition Scheme, including sabbatical option
• £1000 Hiring Referral Scheme
• Quarterly MVP Reward (paid trip to London or Boston)
• Discretionary company bonus
• Home office enhancement budget
• Access to Spill online mental health support
• Enhanced parental leave
• Enhanced sick leave
• Hybrid working and flexible working policy
• Our very own Culture Club, regular social and wellbeing events
  
  

About Momentum

Momentum ITSMA is a growth consultancy that enables global organizations to achieve market-beating performance by winning, growing, and retaining their most valuable client relationships.

Our services – spanning consulting, research, learning, thought leadership, and content –help companies deepen relationships, build reputation, and grow revenue. 

We pioneered Account-Based Marketing and our ongoing innovation ensures our clients outperform their competitors.

Find out more - https://momentumitsma.com/

Momentum ITSMA is an equal opportunities employer. We welcome applicants from all backgrounds and are committed to fostering an inclusive and supportive environment for every team member and candidate.

Please let us know if you require any adjustments as part of the recruitment process. We are happy to accommodate your needs to ensure a fair and equitable interview experience. If you would like to discuss this further or you have any questions, please email [email protected] and we will be happy to help.