Associate Technical Product Manager (Cyber Security)

Associate Technical Product Manager (Cyber Security)

This role can be based out of our London or Leicester offices. We operate a hybrid working policy.

Home. There’s no place like it.

And there’s no feeling like helping people create the joy of feeling truly at home. At Dunelm, that’s what we do. We’re the UK's number one choice for homewares because we make home life lovelier for our customers. And we’ve crafted a workplace that feels just as welcoming – where you can bring your ideas, be yourself, and feel right at home.

We are looking for a sharp, forward thinking Technical Product Manager to take the lead in building the next generation of cybersecurity products. You will join our high impact cyber security team where innovation, speed and resilience are core to everything we do.

You will be part of the Product management and UX chapter.

The Product Management team are on a journey to transform the way that we think about putting the customer first, driving value and impact through best practices and processes to help accelerate our delivery of the company mission and purpose.

You will be joining a talented team of Product people that look after different aspect of the customer journey and proposition.

The area you will be focusing on delivering value to internal customers and security to the business, being passionate to support our technology teams to secure our applications and systems.

We have an exciting road ahead of us, so we need amazing people to help us get there. That’s where you come in!

What you’ll be doing

You will be empowered to lead on outcomes for the Cybersecurity focus area in partnership with our teams. You will be responsible for outcomes that keep Dunelm safe and secure.

The work that you do here will impact and shape this business for years to come and we are just getting started!

You will be a key member of the Dunelm product team, rolling your sleeves up and getting stuck in. This role will be reporting to the Principal Product Manager for Platform, Operations & Enterprise.

This role is about:

• Growing the value of Product within the Cybersecurity team and creating a strong partnership with technology teams.
• Simplify cybersecurity for all users, regardless of expertise.
• Owning, defining and prioritising your backlog & roadmap covering outcomes related to Cybersecurity.
• Collaborating with other Product Managers, aligning backlogs & roadmaps with a view to driving seamless delivery of initiatives.
• Build strong partnerships through influence and negotiation.
• Support overall strategy by prioritising work and managing trade-offs.
• Being customer & colleague driven, always putting our customers & colleagues at the heart of your mind and decisions.
• Communicating and collaborating with all Dunelm stakeholders.
• Create effective solutions for Technology colleagues to prevent security flaws early, reducing costs and effort.
• Demonstrating and evangelising a test and learn approach to solving problems at speed.
• Being accountable for our software, platforms & tool quality, and performance.
• We need an “in the detail” product management person, with a good understanding of security technically.

What we’ll look for in you

Who you are is just as important. For this role you will be / have:

• Some product or Cyber Security exposure or experience.
• Passionate about solving customer and colleague problems & championing the customer and colleague to the wider business.
• Ability to prioritise within the teams as well as cross prioritisation effectively with the ability to manage multiple competing outcomes.
• Be curious, internally and externally, continuously engaging with our industry, other departments to gain knowledge and understanding.
• Analytically inclined, able to analyse customer behaviour.
• A Critical Thinker by utilising your skills to make informed decisions and contribute to thoughtful discussions.
• A “get things done” mindset, knowing how and when to communicate progress whilst delivering value quickly.
• Demonstrable experience of research, ideation and shaping a backlog of work.
• Ability to manage writing user stories, product processes & lead ceremonies.
• An ability to agree, set and maintain SLAs with key stakeholders.
• Strong stakeholder communication skills, especially around tech teams, peer groups and senior management
• Comfortable with liaising and working with 3rd party providers.
• Good experience and familiarity with Jira, Slack, Miro, and other common tools and software used in agile digital development.