Job Description
Agilent is a global leader in laboratory and clinical technologies; we are passionate about bringing great science to life. Our commitment to quality and innovation supports cutting-edge life science research, patient diagnostics, and ensures the safety of water, food, and pharmaceuticals. As scientists and clinicians pursue small, everyday advances and life-changing discoveries, we provide trusted answers to their most critical questions and challenges. We can’t wait for you to join us as we continue our mission to improve the world around us. Information about Agilent is available at www.agilent.com.
In an effort to enhance customer centricity and streamline our technical operations, we are looking for a new leader that will oversee the various technical specialties of our
EMEA region. As an
Associate Vice President of our
Technical Coverage & Solutions, you will be leading Product Specialists and Application Scientifics, including European Demo Centers of Excellent on the following portfolio of products:
HDx (Healthcare & Diagnostics),
MBR (Molecular & Biological Research),
CASA (Cell Analysis Sales and Applications) and
LSS (Laboratory Solutions Sales). This talented, collaborative and disciplined team’s goal is to provide trusted answers to our customers, aligning our values propositions to our customers’ outcomes.
In this role, you will drive the harmonization of our technical coverage model by focusing on three key objectives:
- Improved Customer Experience: Ensure a more coordinated approach to customer interactions, leading to enhanced satisfaction and loyalty.
- Operational Efficiency: Streamline operations under to reduce redundancies, improve communication, and optimize resource allocation.
- Strategic Alignment: Better align technical specialties with our overarching business goals and strategies.
In alignment with these core objectives, your primary responsibilities will be:
- Oversee the integration of Product Specialists, Application Scientists, and Demo Centers of Excellence.
- Develop and implement strategies that enhance our technical services and customer centricity.
- Foster innovation and continuous improvement across all technical specialties.
- Ensure effective collaboration and communication among all technical teams.
This role can be based
anywhere in Europe where Agilent has a legal entity. You may work fully remotely or opt for a hybrid model if you are within commuting distance of an Agilent office.
Qualifications
We are looking for an individual with the following background:
- University degree, ideally a Master’s or PhD, in a Life Science field (e.g. Chemistry, Biology, Biotechnology, Pharmaceuticals…) – an MBA is a plus.
- Significant experience in leading diverse teams, including management-level staff, across sales, pre-sales and/or post-sales functions
- Strong track record of successfully implementing strategies that enhance client experience and satisfaction
- Experience or knowledge in the Pharma/Biopharma sector would be a plus
- Full proficiency in English. Additional fluency in another European language is an asset.
On a personal level, you are a
natural and
empathetic leader with a growth mindset, a real
strategic thinker, and
always customer focused. By
sharing your vision, you are able to
inspire your team to perform. You have great
interpersonal,
communication and
collaboration skills to interact and work with cross functional teams. Whilst being
flexible and
adaptable, you have also
strong planning and
organizational skills.
What we offer:
- Permanent Contract
- Outstanding company culture
- Career development opportunities
- Company pension scheme, yearly company bonus, company car, private health care, stock purchase plan, medical & life insurance…
- A position within an international organization, offering a dynamic working environment, with exciting challenges and opportunities
We will make sure you get all the training and development opportunities you need to become the best in your field!
Additional Details
This job has a full time weekly schedule. It includes the option to work remotely.
Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations
Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
Travel Required:
25% of the Time
Shift:
Day
Duration:
No End Date
Job Function:
Sales
