Atrial fibrillation (AFIB) is a quivering or irregular heartbeat (arrhythmia) that can lead to blood clots, stroke, heart failure and other heart-related complications. 20 million people around the world suffer from AFIB each year.
Biosense Webster, Inc. is the global leader in the science of diagnosing and treating heart rhythm disorders. The company established its leadership in electrophysiology with the development of the first real-time, 3D cardiac mapping and navigation technology, as well as the first electrophysiology catheter.
The introduction of the company’s CARTO® 3 System in 2009 revolutionized 3D mapping technology by growing the accuracy, speed, and efficiency of the cardiac ablation procedure.
Job Summary
As an Associate Field Service Engineer, you will be responsible for supporting our systems in installation, service and repair. The interaction with customers in person or over the phone, handling their technical inquires and complaints is key to building a lasting customer relationship. You will coordinate yourself independently to keep your Area on track.
Key Responsibilities
Under (e.g. limited supervision, general direction, etc.) and in accordance with all applicable federal, state and local laws/regulations and corporate Johnson & Johnson, procedures and guidelines, the key responsibilities are:
- Support of highly advanced medical equipment to build 3D-Maps to accurately visualize the anatomy of the human heart, identify the root cause and treat them in one intervention
