Automations Specialist

Who We Are

At SmartPA, we don’t just provide support – we transform it. 

Our mission is simple yet bold: to redefine administrative and PA services through innovative thinking, cutting-edge technology and an unrelenting pursuit of excellence. Trusted by global leaders in industries like tech, automotive and retail, we’re the engine behind smarter, more efficient operations. 

With a vibrant, client-focused culture and a team driven by creativity, no two days at SmartPA are ever the same! As we continue to grow rapidly, this is your opportunity to join us on the journey to becoming the most optimised administrative organisation in the world. 

If you’re ready to challenge the status quo and create meaningful impact, we want to hear from you!

What You’ll Do

The Centre of Excellence (COE) is the driving force behind SmartPA, where strategy comes to life. As part of this dynamic, client-facing department, you’ll be the heartbeat of our business – delivering high-impact, tailored support to a key client account daily. 

Here’s what your day-to-day will look like: 

• Leading strategic automation initiatives across the specific client enterprise.
• Integrating AI models into automation pipelines.
• Managing the automation lifecycle from ideation to retirement.
• Collaborate with engineering and IT teams to integrate automation solutions into current systems.
• Troubleshoot and resolve issues related to automation equipment and software.
• Maintain documentation of automation processes, including specifications, procedures, and troubleshooting guides.
• Provide training and support to staff on new automated systems and technologies.
• Stay updated on industry trends and advancements in automation technology.

About You 

We’re looking for someone who: 

• Thrives in a dynamic, entrepreneurial environment where no two days are the same.
• Is passionate about redefining what it means to deliver world-class PA and admin support.
• Can manage their own time and workload effectively, delivering results with confidence.
• Brings enthusiasm, creativity, and positivity to their work.
• Enjoys contributing ideas to improve processes and drive business growth.

What You’ll Need 

Your experience is key, but your attitude is what sets you apart. 

Essential:

• Expert level knowledge in AI/ML technologies.
• Proficiency in scripting.
• Experience with orchestration and deployment.
• Strategic mindset to align automation with business goals.
• Strong leadership, mentoring and project management skills.
• Deep understanding of compliance, security, and industry best practices.
• Experience with data analysis and process optimisation.
• Advanced testing, demonstration, and documentation capabilities.
• Proficiency in MS Office (especially Outlook, Word, and Excel). 
• Proven experience in a similar role and/or relevant educational background. 
• Ability to work independently as well as part of a team in a fast-paced environment.
• Strong communication skills to effectively convey technical information to non-technical stakeholders. If you are passionate about driving innovation through automation and possess the necessary skills, we encourage you to apply for this exciting opportunity.

Desirable:

• Familiarity with Google Suite, CRM platforms and booking systems. 
• Experience in process improvement and creating efficiencies. 

What’s in It for You? 

At SmartPA, we believe in rewarding talent and supporting your growth: 

• Competitive Salaries
• Yearly Bonuses based on company, department, and individual performance.
• Hybrid/Remote Work depending on your location.
• Flexitime Initiative: Work when you’re most productive (core hours: 10:00–16:30).
• 33 Days Holiday: Because rest fuels greatness.
• Growth Opportunities: Develop your skills, advance your career and grow with a company reshaping the industry.

Ready to Make Your Mark? 

If you’re excited to make an impact and shape the future of administration, we’d love to hear from you. Apply now to join a team where your work truly matters!

Salary: £27,000 - £37,000

Job Type: Full-time, permanent

Schedule: Monday-Friday, 9am-5.30pm (core hours 10am-4.30pm)