Job Description
About Scrumconnect Consulting:
Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. With a strong commitment to user-centred design and agile delivery, and more to deliver innovative digital services that matter
Preferred Tech Stack Expertise
- Cloud Infrastructure: AWS (EKS, RDS, Aurora, ElastiCache, Kafka, IAM)
- Secure Hosting: Experience working with air-gapped or government-secure environments
- Container & Cluster Management: Docker, Kubernetes, Rancher, Jenkins, Helm
- Monitoring & Observability: Prometheus, Grafana, ELK Stack, Dynatrace
- Secrets & Identity Management: HashiCorp Vault, Keycloak
- CI/CD & DevOps Tooling: Jenkins, Git, ServiceNow, Trivy, Terraform
- Streaming & Messaging: Apache Kafka (including Kafka Replication)
- Data Layers: PostgreSQL, Redis, RDLs
- Automation: IaC, pipeline build automation, event relay tooling
- Scripting: Bash, Python, Groovy, Lambda functions
Responsibilities
- Run, manage, and continuously evolve the AWS and secure on-premise environments to ensure availability.
- Lead Level 3 (L3) production support and non-production environment maintenance, including 24/7 on-call support.
- Ensure all services are compliant with security standards and support the change and release governance model.
- Build and maintain infrastructure components like event streaming (Kafka), databases (Aurora, RDS, Redis), identity management (Keycloak), and caching layers.
- Enhance and maintain CI/CD tooling and self-service developer pipelines for tenant teams.
- Proactively manage and resolve tech debt by working with central governance bodies and ensure visibility to the board.
- Increase automation, observability, and testing coverage across the platform components while enabling data-driven decision-making.
- Align delivery with the product roadmap, collaborating with internal/external platform and infrastructure teams to support scalable and resilient services.
- Support critical national infrastructure tasks including platform deployments, incident/problem/change management, and continual service improvement (ITIL-aligned).
- Use and integrate ServiceNow (or its successor) to track and manage changes, incidents, requests, and problem records.
- Support replication services, match engines, secure data flows (Impex, Threat, Kafka replication)
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