Azure Support Engineer (Entry Level)

CompanyFortray Global Service Limited

LocationEngland, United Kingdom

Posted At1/19/2026

UK Visa Sponsorship Analytics

Analytics are greyed out due to low classification confidence (37.0%).

Occupation Type

IT user support technicians

Occupation Code Skill LevelMedium Skilled

Sponsorship Salary Threshold

£41,700 (£21.38 per hour)

Standard minimum applies

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Description

About the Role

We are looking for a motivated Azure Support Engineer (Entry Level) to support cloud infrastructure and services hosted on Microsoft Azure. This role is ideal for candidates who have foundational Azure knowledge and are eager to build hands-on experience in cloud support and operations.

You will work closely with senior engineers to monitor systems, troubleshoot issues, and help maintain secure and reliable cloud environments.

Key Responsibilities

Provide first-level support for Azure-based infrastructure and services
Monitor Azure resources and assist in resolving performance or availability issues
Support virtual machines, storage, networking, and basic Azure services
Assist with user access, role assignments, and identity management
Respond to incidents and service requests through ticketing systems
Escalate complex issues to senior cloud or infrastructure teams
Follow cloud security best practices and operational procedures
Maintain documentation for support processes and resolutions

Required Skills & Qualifications

Basic understanding of Microsoft Azure services and cloud concepts
Familiarity with Azure virtual machines, storage accounts, and networking basics
Understanding of operating systems (Windows and/or Linux fundamentals)
Basic knowledge of networking concepts (IP addressing, DNS, VPN)
Willingness to learn cloud operations, monitoring, and security practices
Good troubleshooting, communication, and time-management skills
Ability to work well in a team-based support environment

Preferred (Not Mandatory)

Microsoft Azure fundamentals or associate-level certification (e.g., AZ-900, AZ-104 – training or in progress)
Exposure to Microsoft 365 or Entra ID (Azure Active Directory)
Familiarity with ticketing systems and IT service management tools
Basic scripting knowledge (PowerShell or Bash)
Internship, lab work, or project experience in cloud environments

What We Offer

Structured training and mentorship in Azure cloud technologies
Hands-on exposure to real-world cloud environments
Clear career progression into Cloud Engineer or DevOps roles

Supportive, inclusive, and learning-focused work culture

Competitive entry-level compensation

Equal Opportunity Statement

We are an equal opportunity employer. All applicants are considered based on skills, qualifications, and potential.