Bank Administrator - POA

Impington, England, United Kingdom

6/24/2025

Job Description

Bank Administrator | Pre Assessment Department | Cambridge | Flexible working shifts |

Spire Cambridge Lea Hospital are looking for an experienced Administrator to support our fantastic in the Pre Assessment department on the flexible working bank covering weekend shifts.

Duties And Responsibilities

• Efficiently and accurately book and record patient details and appointments on the system via telephone, face to face and referral letter
• To greet, welcome and provide any necessary assistance to all patients, consultants and visitors
• To Register all new or follow up patients, whether for procedures, Outpatients consultations or Pre-Op assessments
• Provide and receive patient information, ensuring that all information is provided, received and recorded in accordance with the Data Protection Act, Information Governance and other Spire Policies
• To provide reception cover and general administrative support to the POA department
• To be flexible with working hours to suit the needs of the business
• To promote a friendly, professional and positive attitude at all times
• Ensure the administrative aspect of the patient journey is efficient with excellent levels of customer service at all times
• Excellent communication with patients, colleagues and all other customers in a friendly professional manner
• Issue of imaging reports in a timely manner with strict adherence to information governance to ensure they are issued to the correct referring clinician
• Management of e-mails enquiries and referrals in a timely and professional manner
  
  

Who We're Looking For

• Previous administration experience is essential
• Someone who is highly organised, accurate and works well to tight deadlines
• Experience working in a similar environment
• Must be a good communicator and have good computer literacy
• Someone who works well as part of a team
• You will need to be comfortable with the often-physical nature of the role – re lifting files up and down from shelves, moving file boxes
• Strong attention to detail
  
  

Contract type: Bank Flexible working shifts

Shift Pattern: Weekend shifts varied times between 7am - 6pm

Benefits

• Bank colleagues are paid weekly
• We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
• Save an average of £50 per month with our free off-site car park
• Access to Spire Healthcare pension
• Access to Blue Light Card discounts
• Free uniform
• Free DBS
• Full induction, including mandatory training updates
• Opportunities for further training and progression into permanent posts
• Knowledge, support and guidance through your recruitment journey from Spire’s specialist Resourcing Team
  
  

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications