Bank Healthcare Support Worker

Bristol, England, United Kingdom

8/7/2025

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Job Overview

Are you a Healthcare Support Worker wanting to work in the South West’s largest hospitals, in a role with full flexibility? Join our Bank!

Here are a few reasons to apply!

• Our bank workers are valued members of our team and have access to exceptional benefits, including access to the NHS Pension scheme, full training and induction support, and completion of the care certificate
• We offer flexible working patterns to meet your needs, offering early, late, long days and night shifts with competitive rates
• State of the art facilities – work within our award-winning Brunel building!
  
  

To Undertake This Role, You Must

• Have at least 6 months experience working in a healthcare setting within the past 12 months OR are a Student Nurse, having completed your first placement (please ensure this is documented in your application)
• GCSE A*- C (grade 4 and above) in English & Math's or equivalent.
• Be able to work a minimum of 2 shifts, in a rolling 4 month period and remain compliant with all essential training, to remain in post
  
  

Advance notice of Interview: Tuesday 26th August, based in Central Bristol, BS1 3LH

Collaborative Bank

We are excited to announce that we are part of a collaborative bank with North Bristol Trust (NBT). If you are currently working as a bank staff member at either UHBW or NBT, you do not need to apply for a bank role with the other trust. Successful candidates will be able to book shifts across both Trusts.

Main duties of the job

A Healthcare Support Worker (HCSW) is a core member of the team delivering personal care to patients and supporting registered practitioners to deliver high quality, compassionate care.

You will carry out a range of non-clinical healthcare tasks, under the direct supervision of the registered healthcare practitioner. Your role is to provide compassionate care, to agreed quality standards and in accordance with Trust values.

Please note, you will be expected to do 5 days of induction within a week period. If successful, you will be employed on a zero hour agreement and on occasions you will be required to work between our Bristol and Weston sites.

Working for our organisation

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

We commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

Detailed Job Description And Main Responsibilities

For a full overview of the Job Description, please refer to the PDF Job Description attached as an additional document to this advert.

Nursing Care

• Support Registered nursing/ midwifery staff in the provision of basic nursing care to patients by assisting patients to maximise their independence with:
• Personal Hygiene
• Diet & Fluids
• Dressing
• Toileting, including emptying and changing urine drainage bags according to Trust procedures
• Mobilising, regaining independence
• Rest & Sleep
• Help to promote and maintain a clean and comfortable environment on the ward/department, which meets the needs of patients, their relatives/carers and friends.
• Contribute to accurate written and computerised documentation relevant to patient care ensuring confidentiality of patient information at all times e.g. fluid charts, food charts and care plans, recording of height and weight.
• Assist the multi professional team to prepare and support patients undergoing treatment and/or investigation, maintaining privacy and dignity at all times. Chaperone patients during intimate procedures as required.
• Escort non-acute patients who do not have treatment in progress and/or their relatives/carers to other departments within the Trust and other hospitals within the locality.
• Be aware of the importance of good health and the health education needs of patients which are identified within individual care plans.
• Ensure courtesy and respect is shown at all times.
  
  

Person specification

Education/Training/Qualifications

Essential criteria

• GCSE grade A- C (grade 4 and above) or equivalent in English
• GCSE grade A- C (grade 4 and above) or equivalent in Maths
• Ability and willingness to undertake appropriate training
  
  

Work Experience

Essential criteria

• At least 6 months recent work experience in a health or social care setting
  
  

Knowledge/Skills/Abilities

Essential criteria

• Excellent communication skills both written and verbal
• IT skills, basic word, Email, keyboard skills
• Adapt to quickly changing situations
  
  

Personal Qualities

Essential criteria

• Flexible and adaptable to change, able to work a range of shifts and moving across wards, departments as the need arises
• Enthusiasm and commitment to working within health care setting
  
  

If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.

Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.

If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel 0117 414 1151.

North Bristol NHS Trust are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.

At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.

Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.