Banqueting Sales Executive
Company
Location
Royal Sutton Coldfield, England, United Kingdom
Posted At
8/15/2025
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Description
The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year’s Betfred British Masters. Whether you're drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there's a place for you in our vibrant team.
We are writing a new and exciting chapter in the history of The Belfry. A major expansion and renovation project has begun at our resort, due for completion in Autumn 2025. With a substantial investment in excess of £80 million, we are enriching our resort including the addition of a new event space, The Masters Suite, 149 extra bedrooms, a state-of-the-art leisure club, and much more.
We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 Caterer’s Top 30 Best Places to Work, as well as Springboard’s 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort.
The Events Sales Team
The Belfry Hotel & Resort Sales Team recently won the miaList2021 Best Sales and Marketing Team, testament to their excellent customer relationships and results-driven work ethics. Our sales office is a fast-paced, supportive environment, with people who are passionate about delivering great service and achieving their potential.
About You
The ideal candidate will have experience in a mid to large hotel sales team and possess excellent verbal & written communication skills.
In Addition, You Will Be
Methodical - accurate & ability to work on own initiative, with outstanding attention to detail.
Computer literate, with experience of hotel PMS. i.e. Delphi & Opera.
Sales focused and enthusiastic, with excellent customer service skills.
Flexible and capable of working well within a team.
About The Role
As a Banquet Sales Executive, you will be responsible for supporting the sales team to achieve their targets in line with budget. The successful applicant will support the team by undertaking day to day enquiry handling and event co-ordination, ensuring The Belfry standards are maintained.
In this role you will be responsible for the booking and planning of Weddings, Social Events, and Corporate Dinners. You will be contracted for 40 hours per week, including 2 Saturdays per month.
You Will Also Be Responsible For
Following the hotel sales process, hotel show rounds and sales efforts, customer entertaining, forecasting and space release policy, event management procedures and policies, billing policies are correct and followed
Directly answering all incoming group enquiries/opportunities.
Being the point of contact with the customer for all pre planning details.
Creating event function sheets to ensure clients requirements are accurately documented and distributed to the wider resort
General call handling to discuss event details including using questioning techniques and handling objections
Conducting face to face site visits/menu tastings and final detail calls
Booking and attending client pre & post event meetings
Always delivering exceptional customer service to all clients
Building and maintaining client relationships
Undertaking day to day enquiry handling and event co-ordination, ensuring The Belfry standards are maintained
Communication with the Meeting and Events team to create fantastic experiences
Achieving individual and team conversion targets
Arranging and conducting show arounds, showing The Belfry’s facilities to their full potential
Belfry Benefits
Learning & Development
We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential.
Wellness
We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored
We are writing a new and exciting chapter in the history of The Belfry. A major expansion and renovation project has begun at our resort, due for completion in Autumn 2025. With a substantial investment in excess of £80 million, we are enriching our resort including the addition of a new event space, The Masters Suite, 149 extra bedrooms, a state-of-the-art leisure club, and much more.
We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 Caterer’s Top 30 Best Places to Work, as well as Springboard’s 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort.
The Events Sales Team
The Belfry Hotel & Resort Sales Team recently won the miaList2021 Best Sales and Marketing Team, testament to their excellent customer relationships and results-driven work ethics. Our sales office is a fast-paced, supportive environment, with people who are passionate about delivering great service and achieving their potential.
About You
The ideal candidate will have experience in a mid to large hotel sales team and possess excellent verbal & written communication skills.
In Addition, You Will Be
Methodical - accurate & ability to work on own initiative, with outstanding attention to detail.
Computer literate, with experience of hotel PMS. i.e. Delphi & Opera.
Sales focused and enthusiastic, with excellent customer service skills.
Flexible and capable of working well within a team.
About The Role
As a Banquet Sales Executive, you will be responsible for supporting the sales team to achieve their targets in line with budget. The successful applicant will support the team by undertaking day to day enquiry handling and event co-ordination, ensuring The Belfry standards are maintained.
In this role you will be responsible for the booking and planning of Weddings, Social Events, and Corporate Dinners. You will be contracted for 40 hours per week, including 2 Saturdays per month.
You Will Also Be Responsible For
Following the hotel sales process, hotel show rounds and sales efforts, customer entertaining, forecasting and space release policy, event management procedures and policies, billing policies are correct and followed
Directly answering all incoming group enquiries/opportunities.
Being the point of contact with the customer for all pre planning details.
Creating event function sheets to ensure clients requirements are accurately documented and distributed to the wider resort
General call handling to discuss event details including using questioning techniques and handling objections
Conducting face to face site visits/menu tastings and final detail calls
Booking and attending client pre & post event meetings
Always delivering exceptional customer service to all clients
Building and maintaining client relationships
Undertaking day to day enquiry handling and event co-ordination, ensuring The Belfry standards are maintained
Communication with the Meeting and Events team to create fantastic experiences
Achieving individual and team conversion targets
Arranging and conducting show arounds, showing The Belfry’s facilities to their full potential
Belfry Benefits
Learning & Development
We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential.
Wellness
We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored
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