Beauty Consultant

ABOUT REFY

We are simplifying beauty. We’re committed to creating products and a community that inspire you to be your most confident self.

You’ll be part of a team that leads with authenticity and is empowered to shape the way we operate, creating an environment that reflects our shared values and aspirations.

We’re always vegan, cruelty and fragrance free and proud to be Leaping Bunny certified. Join us on an exciting journey to cut through an overwhelming market and create products and world-first formulas, that give our customers what they need and want simplified.

Acknowledged by The Sunday Times Best Places to Work 2024 & 2025.

THE ROLE

REFY are seeking a Beauty Consultant to join our team within the beauty department at Selfridges, Birmingham.

As a Beauty Consultant, you will be the ultimate REFY ambassador, bringing a genuine passion for the beauty industry and an eye for the latest trends.

In this role, you’ll represent REFY’s core values in every interaction - championing confidence, inclusivity, and innovation - while simplifying the beauty journey for our community. By showcasing our world-first, multifunctional products, you’ll demonstrate how REFY empowers effortless beauty with fewer steps and maximum impact.

This is a full-time role, 40 hours fully flexible over 5 days based at our counter within Selfridges, Birmingham.

KEY RESPONSIBLITIES

• Drives REFY’s business objectives, meeting and exceeding personal and team sales targets and KPIs.
• Engaging with customers to showcase REFY products and provide personalised consultations.
• Building brand awareness and maintaining relationships with existing clientele.
• Supporting retail events and activations during peak seasons.
• Gaining insight into customer service, sales, and brand representation.
• Ensuring replenishment and stock levels are maintained.
• Participate in regular product training and growth opportunities at our HQ.

SKILLS, KNOWLEDGE AND EXPERTISE

• Excellent interpersonal skills and ability to connect with diverse customers and team members
• A passion for the beauty industry and luxury retail environments
• Demonstrated success in achieving individual sales and KPIs
• Up to date with social media trends, with a personal presence and understanding of how social media influences beauty retail

BENEFITS

• 31 days Annual Leave
• Cycle to Work Scheme
• Community First Day
• Commission and Performance Bonuses
• Enhanced Maternity and Paternity Leave
• Product Allowance
• Professional Development Opportunities
• Vitality Health Insurance

WHAT MAKES US 'REFY'

Aspirational Yet Understated: We are an aspirational brand and workforce that pushes boundaries and disrupts the market in an understated way.

Community First: We prioritise community and collaboration.

Lead Don't Follow: We champion innovation and initiative, creating an environment where people are empowered to lead and bring ideas to the table.

Live. Laugh. Love: We believe in fostering a positive and enjoyable work environment, promoting a healthy work-life balance and encouraging laughter and love along the way.

Your Most Confident Self: We believe in empowering our team members to bring their most confident and authentic selves to work.

REFY are committed to fostering a workplace culture that embraces diversity and promotes inclusion. We are committed to providing equal opportunities for all employees, workers and job applicants regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability or age, or pregnancy. Our goal is to create an environment where everyone feels confident and empowered to lead with their ideas and contribute a unique perspective.