Billing Analyst

We are seeking a meticulous and analytical Billing Analyst to support and enhance our billing operations. This role involves analysing billing data, ensuring accuracy, and identifying trends to enhance operational efficiency. The ideal candidate will have strong data analysis skills and experience in executing billing systems.

Key Responsibilities:

Billing Operations & Process improvement

• Execute and validate billing cycles to ensure accurate and timely customer invoicing.
• Monitor and troubleshoot billing discrepancies, identifying root causes, and implementing corrective actions.
• Partner with cross-functional teams to optimise billing automation and reduce manual processes.

Data Analysis and Reporting

• Extract, clean, and analyse billing data to track trends, detect anomalies, and ensure operational accuracy.
• Develop and maintain dashboards and reports using tools such as Excel, SQL, Power BI, or Python
• Perform financial reconciliation to ensure invoices match actual usage and contractual agreements.
• Provide insights on key billing KPIs.

Automation and System Enhancements

• Collaborate with IT and engineering teams to improve billing system automation and integrations.
• Troubleshoot system issues affecting billing operations.
• Assist in system testing and validation of billing software enhancements.

Collaboration & Compliance

• Work with Account Management, Customer Service, Operations, and Finance teams to resolve billing disputes and escalations.
• Ensure compliance with regulatory requirements and financial controls.
• Communicate complex billing data and system insights to both technical and non-technical teams.

What can we offer?

This role offers a competitive package of remuneration along with access to a wide range of company benefits which includes;

• Private medical insurance, including 24/7 GP appointments and access to a wide range of professional support. We also offer a life assurance and income protection scheme from day one!
• Our annual company profit share scheme, rewarding everyone at Corona by sharing in our success.
• Employee self-sacrifice Electric Vehicle scheme, with a wide range of different models to choose from – supporting our commitment to the energy transition.
• Access to thousands of retail and entertainment discounts through our internal rewards and recognition scheme, all linked to our company values.

On top of these great benefits, we also continue to invest in our people through a wealth of development opportunities, supporting you to get the most from your career!

Working Pattern

In this role you will be able to work on a hybrid pattern, with Tues-Thurs in the office and Monday and Friday at home. Our standard office hours are 0830 – 1700, Monday to Friday.

Working with us at Corona Energy

At Corona Energy we are driven by our company culture which is focused around our core values; Empowered, Forward Thinking and Impactful – these are underpinned by our central value “Customer First”. This year we were proud to have been independently certified as one of the Best Places to Work in the UK with over 80% of our team recognising our outstanding employee experience!

To support this experience, we also offer our team;

• Amazing office spaces, with complimentary breakfast, fruit, snacks and drinks throughout the day.
• An annual focus on wellbeing with events and activities to support your health, wealth and inner-self!
• An opportunity to support our charity partners, or to give back to important causes by fundraising or volunteering our time.
• The chance to celebrate success together, at one of our regular sports and social events or at our annual company awards.

If you are looking for a career that is all about positive energy, we would welcome your application!

Corona Energy is a Disability Confident employer and as such will offer any successful applicant whatever reasonable adjustments they may require in order to take part in our recruitment process.