Blood Sciences Support Assistant

Job Overview

An exciting opportunity has arisen for a motivated and organised individual to join our Blood Sciences team as a Blood Science Support Officer. This vital role is key in supporting the smooth running of the Biochemistry service and ensuring the timely delivery of accurate results to both internal and external customers.

The post holder will be responsible for receiving referred Biochemistry sample result reports, accurately entering results onto the Laboratory Information Management System (LIMS), and ensuring they are ready for authorisation by the duty biochemist. In addition, you will manage the shared results inbox, responding to and resolving general queries in a timely and professional manner.

You will also play an important part in collating, preparing, and distributing laboratory results to commercial customers, either electronically or by post, helping us to maintain our commitment to excellent service delivery.

This role requires strong attention to detail, excellent organisational skills, and the ability to work effectively to deadlines. You will be expected to provide weekend cover on a rota basis to support service continuity.

If you are proactive, methodical, and keen to contribute to the delivery of high-quality patient and customer-focused laboratory services, we would love to hear from you.

Main duties of the job

• Ensure the timely management of Biochemistry referral reports and results.
• Accurately enter data onto the Laboratory Information Management System (LIMS).
• Liaise closely with Biochemistry clinical teams and the Blood Sciences Support Officer to maintain service continuity.
• Receive, process, and distribute both hard copy and electronic laboratory results.
• Manage the shared results inbox, responding to general queries in a timely and professional manner.
• Maintain effective communication with colleagues and external stakeholders to support the smooth flow of information.
• Support the collation and distribution of results to commercial customers by email or post, including cover at weekends when required.
  
  

Working for our organisation

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

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Detailed Job Description And Main Responsibilities

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.

Person specification

Qualifications

Essential criteria

• GCSE English and Maths
  
  

Desirable criteria

• Medical Terminology
  
  

Skills & Knowledge

Essential criteria

• Demonstrates excellent communication skills, both written and verbal, with the ability to effectively communicate at all levels across clinical, laboratory, and administrative teams, as well as with external stakeholders
• To make judgements involving facts or situations, some of which may require problem solving
• To be able to plan and organise tasks efficiently
• Ability to work to tight deadlines
• Ability to cope with very pressurised situations
• Excellent attention to detail
• High level of accuracy of typing and in transcribing results
  
  

Special Requirements

Essential criteria

• Ability to cover weekends
  
  

Experience

Essential criteria

• Experience in use of e-mail and web browsers
• Intermediate IT skills including Word, Excel & Powerpoint
  
  

Desirable criteria

• Experience of pathology data entry or specimen reception
  
  

Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As a well performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire.

We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in health & wellbeing, delivering excellence for our communities.

We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park.

We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June and we are already beginning to reap the benefits of this ambitious investment.

Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.

Apply online now