Bodyshop Manager- Dartford, UK

What To Expect
Tesla Bodyshop is seeking a highly driven professional with a proven track record of managing people and processes to work on one of the most progressive vehicle brands in the world. As the Bodyshop Manager, you will be responsible for all aspects of site performance and the customer experience. This position requires strong leadership skills, a deep understanding of bodyshop processes and operations, as well as a firm grasp of the commercial drivers of the business. You must also be a first-rate problem solver who can work in a fast-paced environment, capable of multi-tasking, and effectively leading a team to achieve business goals and objectives

We offer

A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success,

The chance to work with innovative technology, advanced tools, and software,

Ongoing training and development to help you grow your skills and career,

A competitive compensation and benefits package including Tesla shares

What You'll Do

Working closely with leadership, oversee all site operations to deliver excellent results in all aspects of customer, people, operations, and financials

Understand and own every aspect of the site performance; closely monitoring results/metrics and driving improvements wherever they are needed

We expect you to champion safety, efficiency, quality, and overall excellence in all your actions and decisions and ensure the condition of the site reflects the status of the brand

Manage overall site resourcing levels and work schedules for both Estimators and Workshop teams

Set and achieve stretch goals and objectives for the site, forecasting future performance and setting up business plans to support business strategy

Create a culture of ownership and accountability, always maintaining the integrity of the Tesla brand, its processes, procedures, and values

Provide regular coaching and feedback to direct reports and possess a thorough understanding of their strengths and development needs; coordinating with Training to close skill and knowledge gaps

Oversee scheduling, production, invoicing and parts ordering, location compliancy and resolve any customer complaints ensuring satisfaction

Perform other related duties assigned by manager

Work closely with Bodyshop support teams on initiatives spanning continuous improvement, best practise standards, policies, guidance, system development and change management

What You'll Bring

5-8 years of experience in management within the Bodyshop industry, ideally in a commercial setting dealing with retail, insurance and fleet customers

Experience leading large teams and managing a diverse group of roles in both Estimators and Workshop settings

Excellent communication skills with the ability to inspire a team to achieve stretch targets

Strong understanding of bodyshop commercials and a track record in delivering profitability

Solid comprehension of and ability to produce automotive repair procedures, estimates and invoices

Knowledge of vehicle repair methods, repair techniques, parts, tools, and materials used in vehicle body repair

Manage and grow stakeholder relationships to ensure consistent work volumes

Proven expertise is scheduling logic, workshop management and financials to attain expected targets

Experienced in using Microsoft Office as a communication, presentation and data management tool

Desire to progress within the Bodyshop industry

, Tesla