Box Office Assistant
Company
Location
West Midlands, England, United Kingdom
Posted At
8/14/2025
Disclaimer: Hunt UK Visa Sponsors aggregates job listings from publicly available sources, such as search engines, to assist with your job hunting. We do not claim affiliation with NEC Group. For the most up-to-date job details, please visit the official website by clicking "Apply Now."
Description
Job title Box Office Assistant Job reference REQ003745 Date posted 06/08/2025 Application closing date 20/08/2025 Location Birmingham, West Midlands, United Kingdom Salary £28,000 Package Blank Contractual hours 36 Basis Full time Job category/type Arenas Attachments Blank Job description
Join the NEC Group and be part of something extraordinary!
Box Office Assistant
The NEC Group is looking for talented and passionate individuals to join our dynamic team. Our mission is to create unforgettable experiences through world class events and services.
We have a fantastic opening for a Box Office Assistant to join our team in Ticketing.
You will be working across two of the UKs top 10 arenas which hold over 200 events and welcome 1.5 million fans every year. Based in Birmingham City Centre and on the NEC Campus in Solihull, you will be part of a team that welcomes people to a wide variety of events - from concerts and comedy to sporting and family events. No two days are ever the same!
About The Role
This role will assist in the smooth running of the box office with a focus on event duty providing a pro-active, customer and business focused approach, whilst always promoting the highest standards of customer service.
Day To Day You Will
Our Ideal Candidate will:
If this sounds like you and you thrive in a fast-paced and exciting environment, then apply now!
What We Offer
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm, you will find a home within the NEC Group.
Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us.
Disclaimer: due to high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams manage application levels while maintaining a positive candidate experience. So please submit your application as soon as possible to avoid disappointment.
Join the NEC Group and be part of something extraordinary!
Box Office Assistant
The NEC Group is looking for talented and passionate individuals to join our dynamic team. Our mission is to create unforgettable experiences through world class events and services.
We have a fantastic opening for a Box Office Assistant to join our team in Ticketing.
You will be working across two of the UKs top 10 arenas which hold over 200 events and welcome 1.5 million fans every year. Based in Birmingham City Centre and on the NEC Campus in Solihull, you will be part of a team that welcomes people to a wide variety of events - from concerts and comedy to sporting and family events. No two days are ever the same!
About The Role
This role will assist in the smooth running of the box office with a focus on event duty providing a pro-active, customer and business focused approach, whilst always promoting the highest standards of customer service.
Day To Day You Will
- Assist the ticketing team with the movement of ticketing inventory and reconciling manifest changes during the lifecycle of events, including seat sold plans and breakdowns.
- Plan and execute event day box offices in our arena venues, in conjunction with all teams.
- Assist the Duty Manager at event day box offices, being a point of contact for the Venue, Promoters Representatives and Customer Services staff. On occasions, you will also act as the Duty Manager.
- Provide a set of final sales reports and manifests and create reports on how the event ran.
Our Ideal Candidate will:
- Experience of working on a ticketing system, preferably working knowledge of Audience View & AXS
- Experience in a ticketing environment or other live entertainment role
- Excellent written, telephone and interpersonal skills
If this sounds like you and you thrive in a fast-paced and exciting environment, then apply now!
What We Offer
- Salary up to £28K
- 25 days annual leave rising to 26 after one year plus all UK bank holidays
- Free onsite parking and lunch when working
- Pension matching up to 7% (and you can contribute more) Life Assurance cover
- Private Medical Insurance
- Dental, Cash Health, and Holiday Buy
- Exclusive Discounts and many more great benefits
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm, you will find a home within the NEC Group.
Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us.
Disclaimer: due to high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams manage application levels while maintaining a positive candidate experience. So please submit your application as soon as possible to avoid disappointment.
Hunt UK Visa Sponsors
Copyright © 2025