Building Manager

Bath, England, United Kingdom

7/15/2025

Job Title

Building Manager

Job Description Summary

Job Description

We are looking for an experienced and proactive Building Manager to lead the day-to-day operations of a high-profile, staffed building. You’ll be responsible for ensuring a legally compliant, safe, and service focused environment for occupiers, working in line with Cushman & Wakefield's brand values and operational standards.

Key Responsibilities

• Manage day-to-day building operations using Cushman & Wakefield’s CAFM system, overseeing planned and reactive maintenance.
• Ensure statutory compliance including annual risk assessments (e.g. fire, asbestos, water treatment, working at height).
• Act as the first point of contact for occupier queries. Resolve complaints efficiently, attend regular meetings, and proactively communicate updates.
• Supervise on-site service partners (e.g. cleaning, M&E, security), ensuring adherence to standards and performance metrics.
• Support service charge budgeting, invoicing, and debt recovery. Monitor FM costs, authorise payments, and track variances.
• Ensure contracts are in place, manage supplier performance, and carry out quarterly reviews and compliance audits.
• Maintain and test business continuity and incident management plans; address risks and close out audit actions.
• Identify and manage CDM-regulated works in line with legal requirements, with support from the Technical Services team.
• Provide timely reporting and maintain sustainability platforms such as BREEAM and GRESB.
• Line-manage small on-site teams, including one-to-one meetings, performance reviews, absence management, and ongoing training.
• Act as a brand ambassador, consistently delivering small but impactful service touches that enhance occupier satisfaction.
  
  

Experience & Knowledge

• Strong track record in Facilities or Building Management (commercial or mixed-use environments)
• Knowledge of H&S, compliance, CAFM systems (e.g. Meridian, E-Logbooks), and contractor management
• Experience managing service charges, budgets, and performance-based contracts
• Proven leadership skills with the ability to coach and manage small teams
• Familiarity with occupier engagement and stakeholder communication
  
  

Skills & Qualities

• Solution-focused and calm under pressure
• Excellent communication and interpersonal skills
• High attention to detail and strong organisational ability
• Proactive, customer-oriented, and team-driven mindset
• Numerate, IT-literate (Word, Excel, Outlook)
  
  

Qualifications

• IWFM Level 4 (or working towards)
• IOSH Managing Safely (minimum)
• Membership of IWFM, AssocRICS, or other relevant professional bodies desirable
  
  

INCO: “Cushman & Wakefield”