About Us
Procentia is an award-winning software and technology company specialising in the Pensions and Bulk Purchase Annuities market. We design intelligent solutions that put administrators and members at the heart of any pension scheme.
Established in 2002, we’re renowned for our web-based pensions administration and management system, IntelliPen. Our platform helps clients meet the demand for self-serve technology and provide meaningful consumer-like experiences expected from online platforms.
Trusted by administrators, employers and trustees, our software is widely regarded as the most comprehensive and feature-rich platform for modern pensions management.
IntelliPen comprises a suite of integrated modular systems that streamline processes from new member registration to online self-serve retirement, and enables collaboration on the same workflows. It delivers up to 90% time and cost efficiencies by automating member retirements, validation, benefit calculations, reporting and pensioner payroll.
With offices in the UK and North America, we support some of the largest pension schemes and plans across the private and public sectors.
We've been named 'Pension Technology Firm of the Year 2024' at the Pensions Age Awards, and voted ‘No.1 UK Pension Administration Software Provider’ in 2022 and 2023.
Procentia People are a community of passionate specialists dedicated to developing best-in-class software solutions and client service. We’re a vibrant assortment, everyone is welcome here. We’re proud of our welcoming and open culture, and our Values. They’re not just words on paper – we’re dedicated to living them every day.
The Job
We’re looking for a Programme Lead to join the team and manage our Bulk Purchase Annuity which is an area we are expanding into at pace with a number of new clients. You will support us in aligning our clients’ ambitions with our own strategic goals and will be reporting into senior leadership and stakeholders.
Here's What You'll Be Doing
As Programme Lead for BPA, you’ll be at the heart of one of the fastest-growing areas of our business. Working with our clients, who may be new to our IntelliPen platform, you’ll be responsible for delivering end-to-end programme management for Bulk Purchase Annuity implementations, onboarding, and transformation projects. You will also lead ongoing change initiatives for our established BPA clients.
You’ll ensure every BPA implementation meets the unique demands of each scheme, while aligning with our broader business and technology strategy. Reporting into senior leadership, you’ll bring clarity, structure, and momentum to complex projects – ensuring outcomes that deliver long-term value for clients and us.
You will be working closely with our tech team as well as they continue to build out our data management offering further. This will be product features used across our BPA clients but continuing to be linked to our award winning IntelliPen system.Candidates will have experience of UK Pensions and in particular Bulk Purchase Annuity (BPA).
Key Skills And Experience
- Demonstrable experience in UK pensions, specifically Bulk Purchase Annuity(BPA)schemes
- A solid understanding of the BPA market, including insurer expectations, scheme
transitions, and operational readiness
- A proven track record of managing complex software implementation projects
or pension scheme transitions
- Strong commercial and strategic awareness – you can balance client needs with long-term business goals
- Excellent communication, planning, and stakeholder management skills
- Familiarity with pensions administration platforms (knowledge of IntelliPen is a plus)
- Complex and highly visible stakeholder management
- Strong contract & commercial awareness and budget management
- Skilled in successfully executing projects through a diverse range of methodologies
including Agile and waterfall, ensuring efficient and effective fulfilment of complex project requirements.
- Excellent risk management skills ensuring successful programme outcomes in
challenging situations
- Building and maintaining strategic relationships, managing conflict and motivating cross-functional teams
- A self-starter, you can take ownership of multiple tasks/situations and act on their
own initiative, a natural problem solver
- You know how to get the best out of people, and have a sense of humour
- Strong influencing and leadership skills, able to foster a collaborative work
environment while motivating and providing clear direction
- Demonstrable knowledge of governance processes, adept at enhancing and
adhering to governance processes to ensure end to end visibility and auditability
of project and programme deliveries.
- Extremely well organized and responsive with excellent time management.
- Decision making and problem-solving skills
- Proficient in Microsoft Office applications including Project, Excel, Word and
PowerPoint
- Line management experience
Lets Talk About What's In It For You...
- 25 days holiday (plus public holidays) increasing with length of service up to a maximum of 28 days, with carry over of up to 1 week
- Buying and Selling holiday (up to 1 week)
- Volunteer day
- 5% Employer contribution pension
- Life Assurance
- Private Medical Insurance
- Employee Assistance Programme (EAP)
- Health care cash plan
- Tusker – Electric Car Leasing scheme
- And many more..
Procentia is an award-winning software and technology company specialising in the Pensions and Bulk Purchase Annuities market. We design intelligent solutions that put administrators and members at the heart of any pension scheme.
Established in 2002, we’re renowned for our web-based pensions administration and management system, IntelliPen. Our platform helps clients meet the demand for self-serve technology and provide meaningful consumer-like experiences expected from online platforms.
Trusted by administrators, employers and trustees, IntelliPen is widely regarded as the most comprehensive and feature-rich platform for modern pensions management.
IntelliPen comprises a suite of integrated modular systems that streamline processes from new member registration to online self-serve retirement, and enables collaboration on the same workflows. It delivers up to 90% time and cost efficiencies by automating member retirements, validation, benefit calculations, reporting and pensioner payroll.
With offices in the UK and North America, we support some of the largest pension schemes and plans across the private and public sectors.
We've been named 'Pension Technology Firm of the Year 2024' at the Pensions Age Awards, and voted ‘No.1 UK Pension Administration Software Provider’ in 2022 and 2023.
Check out our locations here.
