Job Description
Business Administration Manager
Full Time 37.5 hours per week
Rivers Hospital Sawbridgeworth
Rivers Hospital is part of Ramsay Health Care UK, one of the leading independent healthcare providers in England.
The hospital has an excellent reputation for delivering high quality healthcare for patients with health insurance, patients who are self-funding treatment or NHS patients exercising choice through the e-referral system.
We are inviting applications for a Business Administration Manager to lead and manage the service delivery of the Business Office department at Rivers Hospital, Sawbridgeworth. A key function of the role is to lead the unit’s administration processes relating to all financial aspects in conjunction with the Finance Manager.
What You’ll Do
- Manage a team of 6 performance development plans, and manage 1-2-1 meetings.
- Look after billing team
- Ensure all accounts are invoiced to the relevant third party in a timely and accurate manner.
- Ensure all debt is collected within 30 days of invoice and actively manage any debts that are outstanding over this date. Provide SMT with details and action plans for collecting these debts on request.
- Implement actions to increase revenue capture within the unit and work with other departments to implement and ensure compliance.
- Ensure data collection requirements are met for coding, billing and cash collection purposes
- Manages the system administration of hospital EPR system and ensures all local amendments are verified.
- Ensures accurate and timely submission of all invoices to third parties either via EDI or physical copies.
- Works within Ramsay delegated levels of authority at all times
- Ensures all payments to all third parties (including consultant payments and patient account refunds) are made in accordance with agreed deadlines.
- Assist other users in the unit with ensuring compliance with Ramsay administrative policies and working towards best practice.
- Prepare the monthly NHS activity reconciliation
- Review any data quality queries and NHS challenges.
- Liaise with Hospital Directors and other key stakeholders to resolve Business Process and revenue issues.
What You’ll Bring
- Management experience and/or demonstrated ability to manage a team
- Previous experience within a finance/accountancy position
- Effective communication skills and proven ability to work effectively in a team environment and independently as required
- Sound written and verbal communication skills
- Planning and organisational skills
- Demonstrate commercial and financial awareness
- Good computer skills
- Flexibility and adaptability to meet the changing needs of the business
- Demonstrated Customer Service skills
- Previous health sector experience (Desirable)
- Advantage of prior knowledge of SAP, maxims (EPR)
This job description is not an exhaustive list of duties but is intended to reflect, and outline, the main responsibilities of the jobholder. Ramsay Health Care UK reserves the right to vary your duties from time to time or to require you to undertake additional duties in line with business needs.
Benefits
- 25 Days Leave + Bank Holidays
- Buy & Sell Flexi Leave Options
- Private Pension where Ramsay will match up to 5% after a qualifying period
- Flexible shift patterns available where possible
- Enhanced Competitive Parental Leave Policies
- Private Medical Cover with option to add partner & dependants
- Life Assurance (Death in Service) x3 base salary
- Free Training and Development via the Ramsay Academy
- Free Parking on site (where possible)
- Subsidised staff restaurant (where possible)
- Concerts for Carers
- Employee Assistance Programme
- Cycle2Work scheme available, in partnership with Halfords
- The Blue Light Card Scheme
About Us
Ramsay Health Care UK is a well-established global hospital group with over 60 years’ experience. We are a global provider operating in 11 countries with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.
We care.
It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.
“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.
We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.
We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
