Business Analyst

DXC Technology (DXC: NYSE) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner network combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally.

About DXC Insurance:

DXC’s Insurance Software and BPS business provides a range of software and services to the global insurance market including life, wealth, health, commercial and speciality, property and casualty, and reinsurance. DXC is also a key partner of the London Market, providing digital transformation and outsourcing services.

DXC’s insurance business has 13,000 domain experts serving 2,000 insurance customers operating in over 100 countries worldwide

Role Summary

The Business Analyst is primarily responsible for translating customer business requirements into a working business system solution using the DXC Assure software products.

Key Accountabilities and Responsibilities:

• Engage with Customers through workshops or other methods of interaction to elicit business requirements and objectives.
• Capture detailed business requirements as Agile requirement artifacts (Epics, User Stories etc.) that can be allocated and managed using the DXC Scaled Agile Delivery Process.
• Ability to support and advise the project team and customers on limitations and opportunities for perfect fit customer solutions based on Insurance Domain and DXC Assure Product knowledge.
• Adhere to and contribute to the enhancement of best practice design and configuration of Assure software products.
• Works collaboratively in a team environment supporting DXC & Client resources with knowledge and experience of Insurance solutions
• Solution testing & issue management/resolution.
• Lead and participate in internal quality reviews of solution design.
• Provide inputs to project estimates after analysis of solution requirements
• Support client engagements through the full project life cycle.

Essential Skills/Qualifications:

• Strong Insurance domain expertise – Lloyds and Company market knowledge preferably with experience in Broker, Carrier, Syndicate and MGA operations
• Ability to lead the solution design process both client-facing and internal
• Experience in the design and delivery of Insurance Administration Systems
• SQL skills including the ability to construct SQL queries, views, triggers, and stored procedures.
• Knowledge and experience of modern analysis techniques including:
• Agile
• Process Mapping (current and future state)
• Development of data flow diagrams (current and future state)
• Entity relationship mapping
• Knowledge of Unified Modelling Language
• Excellent interpersonal and communication skills
• A high level of attention to detail with strong documentation skills

Desirable Skills/Qualifications:

• Familiarity with the configuration of Assure Software products
• Polished presentation/demonstration skills
• Practical working knowledge of Insurance Applications.
• Experience in working to strict deadlines, both individually and as part of a team
• Ability to work flexible hours as required - connecting and collaborating with colleagues in different time zones.
• Prepared to travel when required

What we can offer you:

• Competitive Compensation & Pension Scheme – Rewarding your expertise while securing your future.
• Comprehensive Benefits Package – Including DXC Select, Perks at Work, and incentive programs for exclusive savings and rewards.
• Continuous Learning & Development – Access to upskilling opportunities, career growth resources, and industry-leading training.
• Lifestyle Perks – Enjoy options like the Salary Sacrifice Car Scheme and more.