Business Analyst

Business Analyst

Location: London – hybrid 50%

Full time – 35 hours

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Who are Just?

We help people achieve a better later life. That’s our purpose and it’s the reason we exist. We are a fast-growing FTSE 250 company helping customers enjoy the retirement they deserve. We do this through a variety of market leading, award-winning products and services, delivered by a diverse team of over 1,400 purpose-led colleagues who genuinely put the customer at the heart of everything we do.

This is a brilliant time to join our business. We are on an exciting growth journey to become the UK’s most loved retirement expert.

About the role

The Business Analyst is responsible for leading business analysis activities to drive rapid and effective design and delivery of solutions to priority business problems.

As a catalyst for change, you will analyse complex business needs, collaborate with stakeholders to deeply understand the desired business outcomes, develop options, agree proposed solutions and support the detailed design, build and implementation of the solutions into the business.

You will mentor and coach other members of the team to develop requirements analysis, design, problem solving and pragmatic process improvement capabilities across the team.

You will be adaptable and flexible in supporting Group design standards and applying appropriate delivery best practices whilst applying agile techniques to rapidly deliver the most important outcomes and iteratively evolving solutions.

Responsibilities

The principal accountabilities of the Business Analyst include but do not stop at:

Lead expert business analysis activities to drive real business value for the organisation.

• Analyse complex business needs and collaborate with stakeholders to understand desired business outcomes.
• Partner with Business Product Owners, SMEs and delivery teams across the Group to drive effective definition and prioritisation of initiatives/requirements and design of innovative solutions to meet business needs.
• Stay up-to-date with business trends and specific domain knowledge to better understand changes and opportunities in the business environment and alternative solution delivery options.
• Bring objectivity with ‘data-driven’ insights to ensure understanding of financial and non-financial implications to help stakeholders reach appropriate decisions.
• Identifying and assessing potential risks associated with proposed solutions and developing and implementing strategies to mitigate them.

Drive continuous improvement and development of organisational Business Analysis capabilities

• Developing the analytical capabilities of teams and stakeholders through coaching and mentoring across the Group.
• Role-model and drive the design, implementation and embedding of best practices to ensure high-quality standards are met.

Stakeholder engagement and Change Management support

• Communicate complex business requirements to foster shared understanding to technical and non-technical stakeholders. Presenting complex messages in clear, purposeful and consumable ways.
• Demonstrating leadership and collaboration skills to work with cross-functional teams and guide the analysis of complex scenarios.
• Understand the impact of change on the organisation and stakeholders and provide advice and guidance on how to navigate through change.
• Serve as a change expert across the organization, driving and managing business transformation initiatives to ensure seamless adoption and integration of new processes and technologies, whilst articulating the benefits to the business.

Skills & Experience

Qualifications / Certifications (desirable not essential)

• Evidenced certification of Business Analysis qualification preferred.
• Product owner, project and change management related professional qualifications are desirable but not essential.

Skills, knowledge and expertise

The Business Analyst must possess a combination of analytical, creative, and communication skills, as well as a broad and deep expertise in analysis techniques, solution development, and project/change management. The ability to self-manage and work in a dynamic environment is also crucial, as is a results-driven mindset that considers risk and prioritises the delivery of value to stakeholders.

• Strategic thinking: Ability to interpret complex goals and solutions, deliver on short-term commitments whilst considering the longer-term impacts.
• Problem-solving: Expert at analysing, synthesising, and logically structuring information in a step-by-step way to identify trends and find solutions, particularly through use of collaboration tools.
• Analysis techniques: Expert knowledge and application of analysis techniques, design principles, Agile practices, and risk in analysis.
• Creativity: Adaptable and creative approaches, with the ability to use operating models and design principles to solve complex problems.
• Communication: Excellent collaboration, facilitation, presentation, and communication skills at all levels, able to purposefully communicate appropriate, concise and accurate information.
• Stakeholder management: Strong stakeholder management skills with the ability to influence and convince, with negotiation and conflict management skills.
• Results-oriented: Proactive, self-driven, and results-oriented, with the ability to lead analysis in different environments and challenges.
• Solution development: Expertise in proposition development, operating and business model design, and business and solution architecture, with a focus on commercial and risk analysis.
• Data analysis: Excellent data analysis skills to drive data-led insights and innovation.
• Project and change management: Knowledge of project and change management in different environments to deliver successful outcomes.
• Mentoring and team development: Support and encourage development of other members of the team, bring maturity to the BA disciplines, strive to identify and implement improvements.
• Product and Domain: Knowledge and experience of Change Delivery on a Bulk Purchase Annuity / Pension Risk Transfer product

Company Benefits

• A Competitive Salary, Pension Scheme and Life Assurance
• Along with 25 Days Annual Leave plus an Additional Day on us for your Birthday
• Private Medical Cover and Income Protection, just in case
• A generous and highly achievable bonus scheme – paid annually based on individual and company performance against targets
• Opportunity to progress within your career both in-role and within the company
• FREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site)
• A variety of Employee Funded Benefits available to you via our Online Benefits Portal
• Plus, several additional purchase options available for you and your loved ones

Why Just?

At Just you’ll have the opportunity to develop your career, whilst making a difference to the lives of those around you. You’ll be part of a company with a strong and distinctive culture - we’re ambitious, curious and collaborative – and every decision we make centres around being Just and delivering the best outcomes for our customers.

We’re committed to building a more sustainable business, and we’re working hard to make progress against our Net Zero targets. We're reducing our reliance on fossil fuels in our offices, switching to more sustainable sources of energy and we're investing more of our money in green and social assets.

Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work on DEIB (Diversity, Equity, Inclusion and Belonging) aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just. We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, social mobility and neurodiversity.

Be Bold. Be Brilliant. Be Just.

At Just we encourage a flexible and agile working environment for the majority of our opportunities. Get in touch with us to discuss in more detail.