Business Analyst

Business Analyst

Location: London – hybrid 50%

Full time – 35 hours

At Just we encourage a flexible and agile working environment for the majority of our opportunities. Get in touch with us to discuss in more detail.

Who are Just?

We help people achieve a better later life. That’s our purpose and it’s the reason we exist. We are a fast-growing FTSE 250 company helping customers enjoy the retirement they deserve. We do this through a variety of market leading, award-winning products and services, delivered by a diverse team of over 1,400 purpose-led colleagues who genuinely put the customer at the heart of everything we do.

This is a brilliant time to join our business. We are on an exciting growth journey to become the UK’s most loved retirement expert.

Purpose

The Business Analyst leads analysis activities to support the effective design and delivery of solutions to priority business needs.

In this role, you will assess complex requirements, work closely with stakeholders to define desired outcomes, evaluate solution options, and support the end-to-end delivery of agreed solutions.

You will also coach team members to strengthen their skills in requirements gathering, problem solving, design, and process improvement.

Flexibility and adaptability are key, as you will align with Group design standards, apply relevant delivery best practices, and use agile methods to deliver high-impact, iterative outcomes.

Key Accountabilities (not limited to the following):

• Lead advanced business analysis to deliver measurable value to the organisation.
• Analyse complex business needs and collaborate with stakeholders to define and prioritise outcomes.
• Work closely with Product Owners, SMEs, and delivery teams to shape and prioritise initiatives and design innovative, fit-for-purpose solutions.
• Maintain awareness of business trends and domain knowledge to identify opportunities and inform solution design.
• Provide objective, data-driven insights to support informed decision-making, highlighting both financial and non-financial implications.
• Identify risks and contribute to the development of mitigation strategies.

Capability Development and Continuous Improvement

• Drive the ongoing improvement of Business Analysis practices across the organisation.
• Coach and mentor teams and stakeholders to enhance analytical, design, and problem-solving skills.
• Promote and embed best practices to ensure consistent, high-quality outcomes.

Stakeholder Engagement and Change Management

• Communicate complex requirements clearly to both technical and non-technical audiences.
• Lead cross-functional collaboration and guide analysis of complex business scenarios.
• Assess the impact of change and provide strategic advice to support smooth transitions.
• Act as a change leader, supporting transformation initiatives and ensuring alignment with business goals while clearly articulating benefits.

Skills & Experience

Qualifications / Certifications (desirable not essential)

• Business Analysis qualification/certification is desirable.
• Product owner, project and change management related professional qualifications are desirable but not essential.

Skills, knowledge and expertise

• Domain Expertise: Proven experience in Financial Services is essential. Knowledge of Change Delivery within Bulk Purchase Annuities (BPA) or Pension Risk Transfer (PRT) products is highly desirable.
• Analytical & Strategic Thinking – Applies strong analytical skills to balance immediate priorities with long-term business objectives.
• Problem Solving – Expert in structured analysis, synthesising complex information, and delivering practical solutions.
• Business Analysis Expertise – Proficient in a broad range of analysis techniques, Agile methodologies, and risk management.
• Solution & Model Design – Experienced in designing business models, solution architectures, and conducting commercial assessments.
• Data-Driven Insight – Leverages data to guide decision-making and foster innovation.
• Creative & Adaptive – Utilises flexible, design-led methods to address evolving business challenges.
• Effective Communication – Communicates clearly and purposefully across all stakeholder levels.
• Stakeholder Engagement – Skilled in influencing, negotiating, and managing complex stakeholder relationships.
• Delivery-Focused – Self-directed and results-driven with proven success in managing change and project delivery.
• Coaching & Capability Building – Mentors peers and fosters continuous improvement within teams.

Company Benefits

• A Competitive Salary, Pension Scheme and Life Assurance
• Along with 25 Days Annual Leave plus an Additional Day on us for your Birthday
• Private Medical Cover and Income Protection, just in case
• A generous and highly achievable bonus scheme – paid annually based on individual and company performance against targets
• Opportunity to progress within your career both in-role and within the company
• FREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site)
• A variety of Employee Funded Benefits available to you via our Online Benefits Portal
• Plus, several additional purchase options available for you and your loved ones

Why Just?

At Just you’ll have the opportunity to develop your career, whilst making a difference to the lives of those around you. You’ll be part of a company with a strong and distinctive culture - we’re ambitious, curious and collaborative – and every decision we make centres around being Just and delivering the best outcomes for our customers.

We’re committed to building a more sustainable business, and we’re working hard to make progress against our Net Zero targets. We're reducing our reliance on fossil fuels in our offices, switching to more sustainable sources of energy and we're investing more of our money in green and social assets.

Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work on DEIB (Diversity, Equity, Inclusion and Belonging) aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just. We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, social mobility and neurodiversity.

Be Bold. Be Brilliant. Be Just.

At Just we encourage a flexible and agile working environment for the majority of our opportunities. Get in touch with us to discuss in more detail.