Business Analyst

Transformation Business Analyst

Fixed-Term Contract | UK Wide Travel | Hybrid | £80,000

Our client, within the Insurance industry, is looking for an experienced and driven Transformation Business Analyst to support large-scale digital transformation across their UK Property business division.

This is a key role within a fast-paced transformation programme, working closely with senior stakeholders across UK Insurance, Claims and Group Product & Technology to help deliver strategic change across their property insurance claims capability.

The role

You’ll provide strategic business analysis support across multiple transformation initiatives, gaining a deep understanding of business strategy, customer needs and operational processes. You’ll translate complex requirements into clear, actionable specifications for internal development teams and third-party suppliers, ensuring technology solutions deliver real business value.

You’ll play a critical role in defining future-state capabilities, shaping process and system change, and supporting the end-to-end delivery of digital transformation initiatives.

This is an exciting opportunity to make a tangible impact in a collaborative, forward-thinking environment, with the autonomy to influence outcomes and deliver meaningful change.

Key responsibilities:

• Partner with business and technology stakeholders to align transformation activity with customer and business needs
• Lead complex business and systems analysis, including process design and re-engineering
• Produce business cases, requirements documentation and detailed functional specifications
• Facilitate and chair workshops (virtual and in-person) to gather, challenge and refine requirements
• Manage stakeholder relationships, including engagement with senior leaders
• Support organisational design, role definition and change coordination
• Identify suitable technology solutions and third-party providers where additional functionality is required
• Produce UI wireframes and detailed documentation for development teams
• Support testing, implementation, user readiness and adoption
• Develop training and support materials for internal users and suppliers

You’ll bring:

• Proven experience supporting large transformation programmes
• Background in Insurance, Claims or Financial Services
• Strong experience engaging and influencing senior stakeholders
• Excellent business and technical writing skills
• Experience producing detailed specifications for development teams
• Confidence working in Agile delivery environments
• A proactive, self-starting mindset with strong analytical and organisational skills
• The ability to manage multiple priorities and work effectively with remote teams and suppliers