Business Analyst

Business Analyst

Salary - Competitive Salary

Work Type - Hybrid

Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP

Role Type - Permanent

Employment Type - Full Time

Working Hours - 37.0 Hours per Week

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution."

Benefits

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 10.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• MORE Choices flexible benefits
• Enhanced parental leave schemes

Job Purpose

The Lead Business Analyst plays a pivotal role in shaping business strategy and driving the application roadmap across the business areas including Customer, Corporate and Field Services. This role will be aligned to a Product area, led by the Head of Product working closely with the Product Team’s Enterprise Architect and Portfolio Lead.

This Product Team will work in collaboration with senior stakeholders, product owners and technical teams to understand the direction, and to ensure current and future business needs are translated into effective digital solutions. To achieve this, the Lead Business Analyst will need to be effective in taking a holistic approach to achieving the assigned business area’s strategy and vision to influence direction and working at the project level to provide the business analysis expertise.

Accountabilities & Responsibilities

• Partner with business leaders to define strategic goals and translate them into actionable initiatives.
• Working as part of the a ‘Product Squad’ to develop and evolve the application roadmap in alignment with business priorities.
• Conduct high-level and detailed business analysis to identify opportunities for process improvement and digital transformation.
• Facilitate workshops, interviews, and stakeholder meetings to gather and validate requirements.
• Collaborate with product managers, architects, and developers to ensure solutions meet business needs.
• Provide thought leadership and best practices in business analysis and strategic planning.
• Mentor and support junior business analysts across projects.

Technical Skills & Experience

• Business Analyst Experience: Significant Business Analyst experience, with proven experience at senior /lead business analyst. During this time, demonstrated the different business analyst techniques and tools
• Strategic Thinking: Ability to see the big picture and align analysis with long-term business goals and communicate this via effective roadmaps
• Technical Understanding: Comfortable in following technical discussions and understanding technology strategy and relating this to the business.
• Stakeholder Management: Strong interpersonal skills to influence and negotiate with senior stakeholders.
• Requirements Engineering: Expertise in eliciting, documenting, and managing business and system requirements or supporting the business to perform this.
• Agile & Waterfall Methodologies: Experience working in hybrid environments.
• Analytical Mindset: Strong problem-solving skills and data-driven decision-making.
• Communication: Excellent verbal and written communication skills, including the ability to present complex ideas clearly.

Qualifications

Essential Qualifications

• Experience with enterprise systems (e.g., ERP, CRM) and digital transformation projects

Desirable Qualifications

• Business Analyst Qualification: Certifications such as CBAP, PMI-PBA, or Agile BA.

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.