Business Analyst

Venesky-Brown’s client, a public sector organisation in Glasgow, is currently looking to recruit a Business Analyst for an initial 18 month contract on a rate of £50,000/annum. This role will be hybrid working.

Responsibilities:

- Elicit, analyse and document business needs taking a ‘best fit’ approach to analysis tools and methods, appropriate to the context and pace of delivery.

- Translate business requirements into clear, structured artifacts that support delivery teams such as ‘As-is / to-be’ process models, Options analysis, Impact assessment, User Stories, Acceptance criteria and System wireframing.

- Work across multiple concurrent projects covering business process redesign, system replacement and system enhancement (internal and external systems) with ability to adapt quickly to shifting priorities in a reactive environment.

- Build strong, trusted relationships through clear and confident facilitation of workshops, interviews and informal discussions with a wide range of business and technical stakeholders to understand issues and develop solutions.

- Proactively manage your workload and priorities across projects to meet deliverables, escalating risks and issues appropriately as required.

- Work closely with the Digital Product Team to clarify requirements, negotiate and agree solution design, co-ordinate acceptance testing and support delivery.

- Recommend system improvements and controls by studying current practices, understanding business objectives and proposing solutions.

- Monitor project progress including tracking activity, resolving problems, publishing progress reports and recommending actions.

- Design and develop test plans for executing unit, integration, system or acceptance testing in order to ensure the solution meets the business requirements.

- Support the continuous improvement of the BA ways of working, contributing to emerging standards while remaining flexible to immediate delivery needs.

- Provide support for business systems by providing user documentation, providing early lifecycle support and training users.

Essential Skills:

- Business Analysis (Foundation)

- Good knowledge of business analysis techniques and processes (inc Workshopping, Process Modelling and User Stories)

- Good knowledge base in IT hardware, software, database

- Software testing experience – able to design and develop test plans for system and UAT

- Training strategy creation

- Writing and maintaining user documentation, providing help desk support and training users

- Cardi Log Management

- Ability to gather business requirements from multiple sources, prioritising needs to agree appropriate requirement documentation

- Collaborating with developers and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance

- Good project management skills

- Analytical and problem solving skills; can think outside the box

- Customer service ethic

- Strong communication skills – both written (reports, procedures) and verbal (presenting proposals to variety of audiences, facilitating workshops involving technical and non-technical people)

- Strong organisational skills, able to co-ordinate workload to liaise with external providers and satisfy internal customers

- Team player, able to build trust and understanding quickly

- MIS/reporting and business process skills

- Proven ability to meet deadlines

- MS Office

- A self-starter, motivated individual with high personal standards and the drive to succeed

- Approachable but assertive when required

- Resilient, able to challenge positively, take ownership of issues and see them through to completion

- Working unsociable hours to meet operational needs where required

Desirable Skills:

- Prince 2 (Foundation)

- Implementation planning

- Experience of working in an operational and/or customer service delivery environment

- Experience of working in a safety critical environment

• If you would like to hear more about this opportunity please get in touch.