Business Analyst Consultant - Target Operating Model (TOM)

CompanyCapco

LocationLondon, England, United Kingdom

Posted At1/9/2026

UK Visa Sponsorship Analytics

Analytics are greyed out due to low classification confidence (51.0%).

Occupation Type

Management consultants and business analysts

Occupation Code Skill LevelHigher Skilled

Sponsorship Salary Threshold

£50,200 (£25.74 per hour)

Occupation rate applies

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Description

Senior Business Analyst – Target Operating Model (TOM)

Location: London (Hybrid) | Practice Area: Business Consulting | Type: Permanent

Design future-ready operating models that enable sustainable change across financial services

The Role

Capco is looking for a Senior Business Analyst with a strong focus on Target Operating Model (TOM) design and delivery to join our Business Consulting practice. This role spans multiple financial services domains, including Capital Markets, Wealth & Asset Management, Banking & Payments, and Insurance.

You will work with clients to assess current-state operating models, define future-state designs, and support the transition required to realise meaningful, long-term change. Operating in a consulting environment, you’ll collaborate with business, technology, and data stakeholders to deliver pragmatic, outcome-focused transformation.

What You’ll Do

Lead Target Operating Model initiatives, covering current-state assessment, future-state design, and transition planning
Analyse and design operating model components including processes, governance, data, technology, roles, and controls

Work across multiple financial services domains to identify common challenges, dependencies, and improvement opportunities

Facilitate workshops to align stakeholders on vision, design principles, and delivery priorities

Support delivery teams to translate TOM designs into actionable roadmaps and change initiatives

What We’re Looking For

Strong business analysis experience with demonstrable Target Operating Model delivery
Cross-domain exposure across Capital Markets, Wealth & Asset Management, Banking & Payments, and/or Insurance
Experience designing or supporting changes to processes, operating structures, and ways of working
Ability to work with business, technology, and data teams to align operating models with delivery realities
Consulting skills including stakeholder engagement, structured problem-solving, and clear communication

Bonus Points For

Experience incorporating data, analytics, or AI-enabled capabilities into operating model designs
Exposure to operating model change driven by regulation, digital transformation, or cost optimisation

Familiarity with agile operating models, product-aligned teams, or platform-based delivery

Experience defining TOM roadmaps, transition states, or business cases

Confidence supporting senior stakeholders through complex design decisions

Why Join Capco

Deliver high-impact business and technology solutions for leading financial services organisations
Work in a collaborative, flat, and entrepreneurial consulting culture
Access continuous learning, training, and industry certifications
Be part of a team shaping the future of digital financial services
Help shape the future of digital transformation across FS & Energy

We offer a competitive, people-first benefits package designed to support every aspect of your life:

Discretionary bonus, competitive pension, health insurance, life insurance, and critical illness cover
Mental health support including CareFirst, Unmind, Aviva consultations, and trained in-house first aiders
Family-friendly policies covering parental leave, fertility treatment, menopause, pregnancy loss, and bereavement

Holiday flexibility with 5 weeks of annual leave and the option to buy or sell days

Minimum 40 hours of annual learning, plus a Business Coach assigned from day one

Inclusion at Capco

We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.