Business Analyst (IT Portfolio)

London, England, United Kingdom

7/15/2025

We are seeking talented Business Analysts to support an IT portfolio of Infrastructure and Digital Transformation projects. This role requires strong organisational and communication skills to drive success in a dynamic environment.

The Role Has Two Components

• Client Focused - delivering consultancy and analytical services to clients to co-create value
• Expleo - ensuring quality framework compliance, supporting the BA practice and working within others as part of a multidisciplinary delivery team
  
  

Responsibilities

• For a client engagement:
• Support projects from all IT disciplines (network, servers, security, data centre).
• Understand IT strategy and technical standards.
• Conduct stakeholder analysis and engagement.
• Run workshops for detailed requirements gathering.
• Manage business analysis work independently.
• Create business cases and analysis documents.
• Ensure solutions align with client’s business, infrastructure, systems, data, and regulatory constraints.
• Focus on customer value and identify opportunities for innovation and efficiency.
• Elicit requirements to create repositories, User Story maps, and prioritised backlogs.
• Process modelling and improvement with an emphasis on automation.
• Support development and QA teams with detailed requirements and acceptance criteria.
• Identify impacts of changes on business teams and customers.
• Prepare the business for change implementation (readiness plans, processes, training, etc.).
• Support UAT and hypercare.
• Comply with client project governance.
• Manage client expectations.
• Work with and understand data, data flow, and data mapping.
  

For Expleo

• Network and work within multi-disciplinary teams.
• Identify business development opportunities.
• Comply with Expleo Delivery governance.
• Share knowledge and experience with team members.
• Support team success and maintain high morale.
  
  

Qualifications

• BCS Business Analysis International Diploma (or equivalent)
• A Bachelor’s Degree in Computer Science, Information Systems, or other related field, or equivalent work experience
  
  

Essential Skills

• Experience in IT environments and understanding of applications, infrastructure, and software projects.
• Advanced MS Excel and working knowledge of MS Power
• oint, MS Visio, and MS Word.
• Requirements gathering via multiple techniques. Facilitation skills (workshops, requirements walkthroughs, planning sessions).
• Requirements engineering using standard formats (User Stories, Epics, BDD).
• Business Process Modelling using UML and/or BPMN.
• Data Analysis and Modelling.
• Stakeholder relationship management.
• Familiarity with Agile and Waterfall methodologies.
• Use of requirements management tools (Jira, Confluence, Azure DevOps).
• Knowledge of Business and Systems Architecture, including TOGAF.
  
  

Experience

• Experience in IT environments and understanding of applications, infrastructure, and software projects.
• Experience in Infrastructure change management or rationalisation of the IT system portfolio.
• User Acceptance Testing experience (creation and execution).
• Commercial and regulatory awareness
• Consulting experience an advantage
  
  

What Do I Need Before I Apply

• To be flexible to travel to, and work at, client sites across the UK as required
  
  

Benefits

• Collaborative working environment – we stand shoulder to shoulder with our clients and our peers through good times and challenges
• We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects
• Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses
• Competitive company benefits
• Always working as one team, our people are not afraid to think big and challenge the status quo
• As a Disability Confident Committed Employer we have committed to:
• Ensure our recruitment process is inclusive and accessible
• Communicating and promoting vacancies
• Offering an interview to disabled people who meet the minimum criteria for the job
• Anticipating and providing reasonable adjustments as required
• Supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people
  

“We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age”.

We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive