Business Analyst Quality Assurance

FDM is a global business and technology consultancy seeking a Quality Assurance Business Analyst to work for our client within the insurance sector. This is initially a 6 -month contract with the potential to extend and will be a hybrid role that will be based in London.

Our client is seeking a Quality Assurance Business Analyst to join a major transformation programme within a global organisation. This role plays a pivotal part in shaping and assuring the delivery of a multi-year compliance initiative, with a specific focus on policy and standards development, process optimisation, and programme oversight.

The successful candidate will work collaboratively across various workstreams—covering technology, operations, training, and culture—to provide subject matter expertise and ensure alignment with key risk and control frameworks. This role offers an exceptional opportunity to influence high-impact, global change at the forefront of compliance and financial crime transformation.

Responsibilities

• Provide insights and support the drafting of policies and standards across the programme
• Conduct detailed appraisals and business case analysis, including KPIs, KRIs, risk assessments, efficiency gains, synergies, and investment requirements
• Perform comprehensive current state process mapping, identifying pain points, inefficiencies, and improvement opportunities
• Define and document future state processes with full RACI (Responsible, Accountable, Consulted, Informed) alignment
• Lead and contribute to subject matter reviews across multiple workstreams
• Support the development of key programme deliverables, including Operating model design, Control frameworks and risk assessments, Governance structures (committees, forums), Reporting mechanisms, Technology and data requirements

Requirements

• Minimum of 10 years’ experience in large-scale transformation programmes within global organisations
• Demonstrated expertise in risk frameworks, risk appetite statements, policy, and standard development
• Strong knowledge of all financial crime regimes from a Business Analyst and Quality Assurance perspective
• Proven ability to work holistically across multiple workstreams, including technology, operations, training, and culture
• Exceptional communication and stakeholder engagement skills
• Mindset focused on purpose-driven compliance, with an ability to deliver impactful and sustainable change
• Demonstrable track record of contributing to the highest standards of delivery in a global context

Why join us

• Career coaching, mentoring and access to upskilling throughout your entire FDM career
• Assignments with global companies and opportunities to work abroad
• Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field
• Annual leave, work-place pension and BAYE share scheme

About FDM

We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 3,500 Consultants. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index.

Diversity and Inclusion

FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.