Business Analyst - Smart Metering Services SMETS

CACI Network Services is a rapidly expanding specialist IT and Networks consultancy offering a wide variety of opportunities to work within challenging and exciting environments with our major clients in Global Media, Banking, Government, Telecoms & Utilities.

Currently hiring for a Business Analyst to join the team.

The role of the Business Analyst is to gather the business and non-functional requirements for DCC changes for CSPN Smart Metering infrastructure and to track the requirement through the delivery cycle until Operational Handover is complete.

Business Analyst for DCC work will need:

* (Ideally) Experience of working with DCC change requests (IA and PR level)

* Solid experience of requirement elicitation, documentation and traceability

* Significant use of Epic and User Story formatted requirements

* Experience working with Operational teams using the ITIL framework

* Excellent stakeholder management

* Ability to communicate with the Customer, with 3rd party representatives and internally at all levels

* Technical awareness of data flows, networking and security in a highly available, critical infrastructure

Role will entail

* Elicitation of requirements for Operational Support of each DCC change where Operational

* Support typically includes Event & Incident Management, Capacity Management, Order & Logistics Management and Service Reporting.

* Support for, and occasional full production of, Impact Assessment (IA) and Project Request (PR) documents for the DCC within SLA agreed timescales

* Liaison with, and design reviews for, multiple 3rd parties producing the solution

* Support any Service Design changes for the CSP.N Smart Metering services

* Updating existing processes and procedures where required

* Service and Operational impact assessment to review FTE Opex against the change solution

* Provision of cost estimates for delivery of the change into Operations

* Support Transition team with operational handover to production

Training

CACI Network Services develops individuals through a portfolio of training and development options such as certified training courses, workshops, technical conferences, boot camps, on-line training and much more. You will have the opportunity to work on some of the most advanced networking hardware in the industry as well as development of your abilities and talents to become one of the best in the field.

Rewards and Benefits

In return you will be awarded with a competitive salary, excellent benefits and the opportunity to develop your career and skills within a growing company.