Business Analyst Transformation

Location: Bolton

Hours: 37.5 per week

Department: Transformation

Reporting to: Head of Transformation

SpaMedica & Freedom Vision continue to grow at pace — and our Transformation team sits at the heart of how we modernise, improve and future‑proof our services. We’re now looking for a talented Business Analyst to join us and play a central role in shaping solutions that enhance patient experience, streamline operations, and enable smarter, data‑driven ways of working

.This is an exciting opportunity for an analytical, curious and collaborative BA who thrives on improving processes, solving problems, and bringing clarity to complex change

.
About the Ro

leYou’ll lead structured discovery work, diagnose challenges, translate business needs into clear requirements, and support the organisation through solution design, testing and implementation. Working closely with clinical, operational, commercial and technical teams, you’ll help turn transformation ideas into real, measurable outcome

s.As part of this recruitment, we are specifically looking for candidates with strong experience in either Digital, Finance or Procureme

s.
What You’ll Deli

verDiscovery & Analy

• sisInvestigate current processes, systems and data to identify pain points and opportunit
• iesMap end‑to‑end journeys and quantify issues such as delays, errors and inefficienc

iesRequirements & Des

• ignElicit, analyse and document business requirements, user stories and acceptance crite
• riaFacilitate options analysis and support solution design across technology and operati

onsData & Insi

• ghtDefine data needs and perform exploratory analy
• sisBuild dashboards or queries to expose trends, problems and performance metr

icsProcess Improvem

• entIdentify inefficiencies and propose streamlined, automated or redesigned proces
• sesSupport the development of RPA/low‑code opportunit

iesStakeholder Engagem

• entRun workshops, interviews and playback sessi
• onsBuild strong, trusted relationships across clinical, commercial and central te

amsDelivery & Change Supp

• ortWork closely with PMs, product/tech colleagues and SMEs throughout build, testing and rele
• aseSupport UAT, defect triage, documentation and readiness activit

iesBenefits & Complia

• nceDefine baselines, KPIs and success measu
• resTrack benefit realisation and support continuous improvem

ent
What We’re Looking

• ForProven experience as a Business Analyst within transformation or change progra
• mmesStrong capability in either Digital, Finance, or Procure
• mentExcellent analytical, problem‑solving and communication sk
• illsSkilled in requirements gathering, process mapping (BPMN/Swimlanes) and user story wri
• tingExperience using tools such as Excel/Power Query, SQL basics, Power BI/Tab
• leauFamiliarity with Agile, Scrum or Prince2 project environm
• entsAbility to produce clear, structured documentation (BRDs, functional specs, process maps e
• tc.)Experience with CRM/workflow platforms, automation or low‑code technologies is desir

cial
Why Join SpaMe

• dica?A rapidly growing organisation where transformation is a strategic pri
• orityOpportunities to influence high‑impact change across multiple business
• areasA supportive, values‑led culture focused on collaboration and lea
• rningClear development pathways within Transformation, Digital and Operational Excel

lence
Join SpaMedica: Where our values guide everything we do, and you can make a life-changing difference every day. Apply today and be part of a team that puts patients at the heart of everything

we do.Important Information: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. Therefore, a submission for Disclosure to the Disclosure and Barring Service (formerly known as CRB) will be necessary to check for any previous criminal convic

tions.Equality and Diversity: SpaMedica is committed to promoting equality of opportunity, celebrating and valuing diversity, and eliminating any form of unlawful discrimination across our workforce. We ensure our people are truly representative of the communities we serve. All individuals, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation, are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at careers@spamedica.

co.uk.Our Commitment: Our organisation is committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We ensure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate

care.For more about us, visit SpaM