Business Change Consultant

Position Description

At CGI, our Business Change Management Consultants help organisations turn incremental change into sustainable benefits. Working as part of our successful Business Consulting & Advisory Practice, you will partner with a diverse range of clients to ensure new technologies, services, and operating models deliver lasting value.

In a period of unprecedented change, you will play a key role in shaping how organisations adapt, embed change, and realise benefits. You will be trusted to take ownership, think creatively, and work collaboratively, supported by a culture that encourages continual learning, professional growth, and meaningful impact.

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.

Due to the secure nature of the programme, you will need to hold UK Security C

learance or be eligible to go through this clearance. This is a hybrid position and you will be required to travel to both clients site and CGI offices 2 to 3 days a week.

Your future duties and responsibilities

In this role, you will work closely with clients to plan, lead, and embed effective business change, ensuring new technologies, services, and processes are adopted and deliver measurable benefits at enterprise / portfolio level and/or at initiative level.

You will assess change impacts, establish value governance models, define benefits frameworks, and guide organisations through complex and sometimes uncertain environments, providing clarity, leadership, and practical direction. Acting as a trusted advisor, you will engage confidently with stakeholders at all levels, shaping change strategies and roadmaps that align operational delivery with wider business objectives, and track measurable value at every step of the journey.

You will also contribute to the ongoing growth of CGI’s Enterprise & People Change capability, supporting proposition development, mentoring colleagues, and helping to evolve tools and methods. With strong support around you, you will balance hands-on client delivery with thought leadership, collaboration, and continuous improvement.

Key responsibilities include:

• Lead & Enable Change: Plan and deliver business change activities that drive adoption and realise tangible benefits.

Assess & Advise: Use business analysis and maturity assessment tools to identify challenges and define clear recommendations.

Design & Improve: Support process design, workflow optimisation, and target operating model development.

Engage & Influence: Build trusted relationships and influence stakeholders across all levels of client organisations.

Contribute & Grow: Support bid development, proposal writing, and the evolution of CGI’s Business Change offerings.

Coach & Collaborate: Mentor junior consultants and contribute to knowledge sharing, workshops, and thought leadership.

Required Qualifications To Be Successful In This Role

You will be a mid to senior-level consultant with a strong background in business change management and advisory delivery. You should be comfortable operating in complex environments, leading change initiatives, and working collaboratively to deliver outcomes that align technology, people, and process.

Essential qualifications and experience:

• Proven experience applying business change management principles and best-practice methodologies

Strong track record of driving user adoption and realising measurable benefits

Experience developing and using benefits realisation frameworks

Excellent communication, stakeholder management, and relationship-building skills

Ability to produce high-quality written materials, reports, and client-facing presentations

Experience working on or alongside IT-enabled change or transformation programmes

Qualification or significant experience in using change-related methodologies such as Prosci, PCI, APM

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your sk

ills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.