Business Coordinator

Business Coordinator

Location: Sunderland or Newcastle

Directorate: Energy Systems

Do you want to play a key role at the heart of one of the most influential directorates in our organisation? Are you highly organised, proactive and great at building relationships with senior leaders?

We’re looking for a professional and confident Personal Assistant to provide high‑level executive support to the Director of Energy Systems and contribute to the smooth operation of a fast‑paced, strategically important directorate.

This is a fantastic opportunity to support a leadership team working at the forefront of regulatory strategy, markets, policy development and the transition to a smarter, cleaner and more resilient energy system. If you’re passionate about enabling senior leaders to perform at their best - and you thrive in environments where no two days are the same - we’d love to hear from you.

You’ll be central to keeping the directorate running efficiently: anticipating needs, managing complex priorities, coordinating communications, and ensuring deadlines and governance requirements are met. Your role will be instrumental in helping the team deliver our long-term strategic goals.

Ready to play a crucial part in shaping the future of our organisation? Let’s talk.

Along with a competitive salary of between £36,000 up to £42,000, we also offer great benefits such as:

• Bonus potential up to 10%
• Enrolment into our double-matched pension scheme
• 25 days holiday (rising with service) plus bank holidays
• Excellent opportunities for career growth

Key Responsibilities:

Executive Support & Coordination

• Act as the first point of contact for the Director of Energy Systems, ensuring the smooth and efficient running of their office.
• Provide coordination and support to the wider Energy Systems leadership team as required.

Diary, Meeting & Travel Management

• Manage complex diaries, scheduling and prioritising meetings, travel and key commitments.
• Organise internal and external meetings and briefings, preparing agendas, materials and anticipating Executive needs.
• Attend meetings as required, take accurate notes, produce high‑quality minutes and track actions through to completion.

Communication & Correspondence

• Manage incoming and outgoing correspondence, prioritising emails, drafting responses and ensuring timely turnaround.
• Maintain confidentiality at all times and ensure full compliance with internal policies and governance processes.

Directorate Support & Governance

• Ensure key reporting cycles - including budget submissions, reviews and formal reports - are met by coordinating inputs from across the directorate.
• Produce and distribute communication materials such as PowerPoint presentations, speaker notes, briefing packs and event support materials.

Administrative & Operational Support

• Support team processes including salary administration, procurement, ordering, logistics and invoicing.
• Process monthly expenses and credit card expenditure.
• Build strong working relationships with internal and external stakeholders to support effective directorate delivery.

Skills, Knowledge, Experience & Qualifications:

Essential

• Proven experience as an Executive Assistant, Personal Assistant or similar role supporting at Director level.
• Excellent planning and organisational skills, with the ability to manage competing priorities effectively.
• Experience in handling sensitive information with discretion and confidentiality, while operating with reliability and professionalism
• Strong proficiency in Outlook, Word, PowerPoint, Excel and SharePoint.
• Confident in managing complex diaries and high‑volume correspondence.
• Ability to build and maintain effective relationships with senior stakeholders.

Desirable

• Degree-level education in business, management or a related field, or one of the following qualifications:
• Institute of Administrative Management (IAM) - Level 3 Award in Professional PA and Administration Skills
• LCCI International Qualifications – Private and Executive Secretary’s Diplomas
• Pitman Training - Professional Executive PA Diploma
• Experience working in external affairs, policy, regulation or a similar environment.

Applicants are considered However, their suitability for the post irrespective of sex, marital status, sexual orientation, gender re-assignment, race, age or disability, in accordance with the Equality Act 2010.