Business Development Associate

ABOUT MULTUS

Multus Biotechnology is a global leader in cell culture media design, helping biomanufacturing companies shorten their time to market while improving supply chain security. By combining high-throughput robotic automation and AI, Multus revolutionizes cell culture media development - delivering breakthrough performance and efficiency that were previously unattainable.

Multus is a fast-paced, collaborative team that enjoys working hard in pursuit of our mission. We've created a unique work environment with a team unified in our drive to create lasting and meaningful impact on a global scale.

ABOUT THE ROLE

Multus is seeking a dynamic and motivated Business Development Associate to support our commercial growth and market expansion efforts as we power the breakthroughs that matter most. You will work closely with senior leadership to drive customer acquisition, manage our sales pipeline, and enhance our market presence while representing our company and products with confidence in a variety of markets.

Please note: This is an in-person first role and may require occasional travel

KEY RESPONSIBILITIES

Business Development & Sales

• Pipeline Management: Execute and optimise the complete lead-to-customer pipeline, implementing systematic processes from initial outreach through contract closure, CRM, and account management to drive repeat sales.
• Business Operations: Handle operational coordination (scheduling, meeting organization, booth setup) and lead outreach to industry publications for thought leadership opportunities, ensuring recognition as an innovator in sustainable protein and biopharma industries
• Lead Generation: Help generate new leads and identify biopharma market expansion opportunities while conducting market research on trends, competitive landscape, and customer acquisition approaches
• Customer Relations & Partnership Building: Support customer relationship building through participation in calls (exploratory meetings, product feedback sessions, sales presentations, proposal drafting, term sheets) and driving repeat sales initiatives with testimonial gathering
• Strategic Support: Coordinate strategic commercial growth initiatives by supporting industry event representation (conferences, trade shows, networking), compiling market intelligence from customer feedback, and executing go-to-market strategies with sales materials to achieve revenue targets

Marketing & Cross-Functional Collaboration

• Marketing Execution: Execute marketing initiatives alongside an external marketing agency to implement social media presence, website content updates, and multi-channel campaigns while supporting creation of compelling collateral (case studies, white papers, product flyers)
• Team Collaboration: Collaborate with leadership on commercial planning and customer success initiatives while working with R&D and Operations teams for seamless customer experience through collaborative scheduling and planning

SKILLS AND QUALIFICATIONS

Required:

• Degree in a technical/scientific field (Life Sciences, Biotechnology, Biology, Engineering, or related STEM field)
• 2-4 years of business development, sales, consulting or customer outreach experience with a proven track record in technical/scientific environments
• Strong communication and relationship-building skills (written, verbal, stakeholder engagement, customer-facing interactions)
• Technical and organizational proficiency (CRM systems, digital marketing tools, event coordination, multi-priority management)
• Self-starter and autonomous
• Resilient and pragmatic, able to balance strategic vision with hands-on execution.
• Professional adaptability and independence (start-up environment enthusiasm, travel flexibility, senior leadership collaboration, comfort with ambiguity)

Preferred:

• Biotech/life sciences industry experience with a deep understanding of cell culture, biotechnology, and/or pharmaceutical industries, and B2B technical sales background
• Content creation and marketing expertise (campaign management, lead generation tools, data analysis, project management)
• Commercial mindset with entrepreneurial approach (relationship building, consultative selling skills, business development acumen)

WHAT WE OFFER

💵 Competitive salary

📈 Stock option plan

🏝️ 25 days' holiday + flexible bank holidays

⏱️ Flexible working hours

🏥 Optional private health insurance

🏡 Pension plan

👐 Collaborative and driven team environment

🥳 Company socials and office snacks

OUR VALUES

TENACITY – WE PUSH THE BOUNDARY WITHOUT FEAR OF FAILURE

COLLABORATION – WE WORK TOGETHER INCLUSIVELY, CONSTRUCTIVELY & EFFICIENTLY

CANDOUR – WE TALK TO EACH OTHER WITH RESPECT AND INTEGRITY

OUR ED&I STATEMENT

Multus is an equal-opportunity employer committed to providing a working environment that embraces inclusion, diversity, and belonging.

At Multus, we are committed to creating an environment where everyone feels they belong, are enabled to thrive, are respected for who they are, know that they matter, and are empowered to contribute meaningfully.

We believe that diverse perspectives and inclusive collaboration drive innovation and make us stronger together.