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Join the team backing the UK’s most ambitious businesses
At OakNorth, we do business banking differently. Built by entrepreneurs, for entrepreneurs, we understand what it takes to grow a successful business – and we’re here to help our customers do just that. That’s why thousands of scaling companies across the UK trust us not just as their bank, but as a long-term partner in growth.
We’re now looking for a Business Development Associate to join our Business Banking team, five days a week in London. This is a unique opportunity to play a key role in our commercial growth strategy – working directly with founders, CFOs, and finance teams to help them discover how OakNorth can simplify complexity, unlock capital, and give them the tools they need to reach their next big milestone.
If you thrive in a fast-paced, high-impact environment, and want to be part of a team that’s redefining what business banking should look like for high-growth companies, we’d love to hear from you.
Key responsibilities:
- Support the Business Banking commercial growth team, from origination to in-life management of OakNorth Business Banking customers
- Proactively acquire new business banking customers through a variety of channels including, outbound calls and emails, responding to inbound enquiries, inviting prospects and existing customers to exclusive events, and driving ongoing engagement and account management with businesses in the OakNorth ecosystem
- Work with the Marketing and Commercial teams to identify opportunities, structure data, build processes and automation to increase productivity and relevance to our ICP
- Contribute to ad-hoc duties and projects as determined from time to time by members of the management team
- Work cross functionally with other relevant business departments by communicating valuable customer feedback and keeping them informed of customer issues and successes
- Ensure ongoing development of commercial and customer service skills within the role
Key attributes:
- Excellent written and verbal communication skills, with a confident and engaging telephone manner
- Eager to be part of one of the best performing commercial banks globally and build a rewarding career
- Consistently delivers results and exceeds performance targets
- Strong organisational and time management skills are essential
- Thrives in fast-paced environments, delivering high-quality work under pressure and within deadlines
- Experience with CRM and telephony systems is ideal; proficient in Microsoft Word, Excel, and PowerPoint is required
- Previous experience within customer service roles is preferred but not required
- Customer-focused with a passion for great service and a proactive, go-the-extra-mile attitude
- An undergraduate degree or higher is preferred but not required
Benefits and Perks:
- Equity. We want people to have a stake in the business so that all our interests are aligned.
- 25 days holiday
- Personalized benefits – opt-in to what matters to you
- Subsidised Private Medical Insurance with Bupa
- Enhanced maternity and paternity leave
- Wellbeing and social events
- Support causes that matter to you – Volunteering time off
- Salary sacrifice schemes (Cycle to work, nursery, gym, electric car scheme)
