Business Development Intern

Company Description

At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.

Fresh vision. Real impact. Come build it with us.

Job Description

Kickstart Your Career in Tech Sales with Freshworks!

Are you ready to launch your career in a fast-growing tech company? At Freshworks Berlin, we’re looking for ambitious, curious, and driven students to join us as Working Students - Sales Development Representatives (SDRs).

This is your chance to gain real-world experience in sales, learn from experts, and make a direct impact — with full training provided!

What You’ll Be Doing:

• Respond quickly! Follow up on incoming leads within 24 hours and keep our CRM up to date.
• Talk to real customers: Qualify leads and set up meetings for our Account Executives (AEs).
• Join AE calls to smoothly hand over potential clients and learn the ropes.
• Research companies and find the right contacts using cutting-edge sales tools.
• Learn to qualify leads using top methods like BANT and MEDDPICC – don’t worry, we’ll teach you!
• Give feedback and collaborate with our Marketing team to improve campaigns and results.
• Become an expert on Freshworks products and confidently explain their value.
• Track your progress and forecast your meetings and pipeline weekly.
• Support our team during events and help us find the right audience to invite.

What’s in for you:

• A great team with a positive, inclusive, and international culture.
• Clear career growth and learning opportunities.
• A chance to build confidence, communication, and business skills.
• Flexible, dynamic work environment.
• Complimentary lunch and snacks at the office.
• Opportunities to attend industry events and visit other offices
• And… full training from day one.

Who are you?

• You’re a university student in London or nearby, and eager to build a career in sales.
• You’re curious, determined, and never back down from a challenge.
• You want to learn how products work and how to connect with customers.
• You listen well, take feedback, and are excited to grow your skills.
• You love hitting targets and celebrating success.

Additional Information

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.